Office Manager

Role Overview:

As a Practice Manager, you play a crucial role in the daily operations of our specialty dental clinic. Reporting directly to Field Operations, the PM is responsible for leading both the clinical and non-clinical staff, ensuring a seamless patient experience, and driving the overall growth and efficiency of the practice. This position demands a hands-on leader who is energetic, driven and capable of managing the clinic's performance while fostering a high-performing team culture.

Key Responsibilities:

Operational Leadership: Oversee the day-to-day operations of the clinic, ensuring that all processes and procedures are followed, and driving continuous improvement.

Team Management: Lead and develop a team of clinical and non-clinical staff, providing guidance, training, and mentorship to maximize performance and engagement.

Patient Experience: Collaborate with providers to ensure a smooth clinical day, enhancing patient experience and maintaining high levels of patient satisfaction.

Growth Strategy: Implement and execute growth strategies, including marketing initiatives and referral outreach, to drive clinic performance and expand the patient base.

Financial Oversight: Track and analyze key performance indicators (KPIs), partner with the operations leadership to drive financial performance, and ensure compliance with accounting procedures.

Regulatory Compliance: Stay current with industry regulations and ensure the clinic adheres to all applicable laws and standards.

Culture and Collaboration: Foster a positive work environment that reflects Specialty1Partners' culture, ensuring high team morale and effective collaboration with all stakeholders.

Strategic Execution: Conduct regular meetings with staff and doctors to align goals, review performance, and implement policy changes as needed.

Requirements:

Bachelor's degree preferred.

3-5 years of experience in a dental or healthcare setting.

Medical and Dental insurance knowledge required.

Strong knowledge of dental terminology and third-party payers.

Excellent interpersonal, oral and written communication skills.

Proficiency in Microsoft Office Suite.

Proven ability to lead, influence others, and drive change in a dynamic environment.

Exceptional conflict resolution and problem-solving skills.

Ability to multi-task and manage multiple priorities effectively.

Pay: $28.00 - $30.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person