Office Manager

Office Manager – Endodontic Specialty Practice

MetroWest Endodontic Specialists

MetroWest Endodontic Specialists is seeking an experienced Dental Office Manager to join our growing specialty practice. We’re looking for someone who not only keeps the office running smoothly, but also helps create a warm, welcoming environment for every patient from the very first call. We pride ourselves on a supportive, patient-centered atmosphere where kindness and clear communication come first.

The ideal candidate is professional, reliable, organized, and confident managing front desk operations, patient communication, scheduling, insurance coordination, billing support, and daily office flow. Endodontic or specialty dental experience is preferred, but not required.

Responsibilities

· Manage daily front desk operations and help ensure smooth day-to-day office flow

· Handle phone calls and patient communication with a warm, professional approach

· Schedule consultations, treatment, and follow-up appointments

· Verify dental insurance benefits and explain patient estimates

· Coordinate referrals and obtain necessary records from referring offices

· Support claims follow-up, EOB review, payment posting, and billing coordination

· Assist with practice marketing, referral outreach, and relationship-building with referring dental offices

· Help maintain a warm, friendly, organized, and patient-centered office environment

Qualifications

· Prior dental office experience required

· Office manager, lead front desk, or treatment coordinator experience strongly preferred

· Endodontic or specialty dental experience preferred

· Strong knowledge of dental insurance, benefits, claims, and patient estimates

· Excellent communication and phone skills

· Friendly, professional, calm, and patient-centered

· Highly organized and able to multitask in a busy practice

· Reliable, proactive, and comfortable taking ownership of office operations

Compensation

Starting at $32 per hour, depending on experience.

About Us

MetroWest Endodontic Specialists is a patient-focused endodontic practice dedicated to providing high-quality specialty care in a professional, welcoming environment.

Pay: From $32.00 per hour

Work Location: In person