OFFICE MANAGER

About the role

Reporting directly to the Director, the Office Manager will be responsible for managing the day-to-day administrative operations of the Australian head office and providing central administrative coordination across the business. This is a hands-on management-level position requiring strong organisational capability and coordination skills to manage administrative processes across multiple departments and interstate operations. The successful candidate will work closely with management, finance, sales and marketing, engineering, technical support, after-sales service, and warehouse and logistics personnel.

Key responsibilities

• Manage and coordinate the day-to-day administrative operations of the Australian head office.
• Develop, implement and regularly review office administrative systems, procedures and service standards.
• Establish administrative priorities and ensure office support requirements are addressed efficiently.
• Coordinate administrative workflows between sales, finance, engineering, warehousing, logistics and management.
• Review administrative processes and implement practical improvements where required.
• Allocate administrative duties and monitor the completion of assigned work.
• Coordinate administrative support for employees and management.
• Assist with employee onboarding, induction administration, leave documentation, internal records and other staff administrative tasks.
• Coordinate staff meetings, management meetings and internal communications.
• Manage business records, filing systems and document-control procedures.

About you

• Demonstrated experience in office management, administration management or a comparable administrative coordination role.
• Strong organisational and administrative management skills.
• The ability to establish priorities and coordinate multiple administrative functions simultaneously.
• Experience managing office systems, documentation, records and administrative procedures.
• Strong communication and interpersonal skills.
• The ability to liaise effectively with senior management and employees across different business functions.
• Strong attention to detail and the ability to manage deadlines and follow-up actions.
• The ability to work independently, take ownership of administrative functions and identify opportunities to improve office processes.
• The ability to support a multi-department and multi-location business environment.

About us

Jolong Australia is an established supplier of premium window and door systems for residential and commercial applications. The broader Jolong Group has operated in the window and door industry since 1992 and has developed extensive experience in the manufacture and supply of energy-efficient aluminium, UPVC and specialised window and door systems. Our Australian operations support customers and projects across South Australia, Victoria, New South Wales and Queensland, with business functions spanning sales and marketing, finance and administration, engineering and technical support, after-sales service, warehousing and logistics.