Office Manager

About the role

The Office Manager is responsible for overseeing the efficient day-to-day administration of the depot, including supervising administrative staff, managing customer service enquiries, and providing front-of-house support. Through effective organisation and customer service, the role supports the smooth delivery of transport services and business operations.

Key responsibilities

• Provide administrative support to operational functions, including the workshop
• Coordinate bus travel assistance applications and bus pass issuance
• Manage customer service enquiries, including student breach processes
• Maintain accurate financial and operational records
• Manage banking deposits, and reconciliations, ensuring accuracy and compliance with company procedures.
• Process purchase orders and invoice receipting
• Manage school transport and lost property records