Office Manager

About The Role To ensure the smooth daily operation of the office, maintain a comfortable and well-organized environment for employees and guests, address administrative requests promptly, and ensure compliance with the Company’s office and service standards.

Responsibilities

• Ensure the uninterrupted operation of the office throughout the working day.
• Maintain a clean, organized, comfortable, and professional office environment that meets Company standards.
• Monitor the readiness and condition of workplaces, meeting rooms, common areas, and office facilities.
• Welcome guests and coordinate meetings, visits, and internal office events.
• Process employees’ administrative requests accurately and promptly.
• Maintain office supplies and ensure the timely availability of stationery, water, coffee, household products, and other consumables.
• Organize minor office purchases within the approved budget and authorization limits.
• Coordinate couriers, deliveries, correspondence, and other office-related logistics.
• Maintain accurate office lists, access passes, applications, bookings, and administrative records.
• Monitor cleaning quality and coordinate with cleaning personnel or service providers.
• Create and follow up on requests for office maintenance, repairs, and technical support.
• Coordinate with office contractors and suppliers, monitor service quality, and escalate issues when required.
• Collect and verify reports on the use of the corporate Yandex Taxi account.
• Coordinate PPLs room bookings and subsequently reconcile booking and usage reports.
• Provide operational support for the Green Cab corporate taxi service, including collecting requests and arranging trips.
• Prepare and verify Zoom usage reports.
• Monitor compliance with office rules, procedures, and service standards.
• Identify and promptly escalate administrative issues, operational risks, and service disruptions.
• Propose improvements to office processes, administrative workflows, and service standards.

Requirements

• Strong organizational and time-management skills.
• Ability to manage multiple administrative requests and priorities.
• High attention to detail and accuracy in reporting.
• Strong communication, service, and interpersonal skills.
• Ability to coordinate vendors, contractors, employees, and guests.
• Basic budgeting, expense-control, and reporting skills.
• Ability to identify operational issues and escalate them promptly.
• Problem-solving skills and a proactive working approach.
• Ability to remain calm and professional under pressure.
• Strong sense of responsibility, confidentiality, and ownership.
• Good knowledge of Microsoft 365, including Excel, Outlook, Teams, and Zoom.
• Good command of Armenian. Working knowledge of English and Russian is preferred.