Office Manager

Office Manager – T&T Mobile Washing

8:00am-2:30 Tuesday, Wednesday, Thursday and Friday.

T&T Mobile Washing is looking for an organized, dependable, and detail-oriented Office Manager to help manage the day-to-day administrative operations of our growing business.

This is a hands-on position with a variety of responsibilities. The right person will be comfortable working independently, communicating with customers and employees, managing multiple priorities, and learning the systems we use to keep our business running smoothly.

Responsibilities

Office & Customer Management

• Answer phones and return customer calls
• Follow up with leads and help schedule jobs
• Create and maintain customer work orders
• Enter leads into our sales pipeline
• Set up new customers and accounts
• Review open work orders and follow up on incomplete jobs
• Perform work-order audits to ensure jobs are properly closed and tagged
• Maintain office boards, records, supplies, and company apparel inventory

Accounting & Financial Administration

• Handle Accounts Receivable, including posting checks and customer payments
• Handle Accounts Payable and pay bills weekly
• Complete invoicing as needed
• Monitor customer aging and outstanding balances
• Update and maintain QuickBooks
• Reconcile monthly bank statements
• Assist with sales tax reporting and monitor quarterly sales tax changes
• Help maintain the company budget and financial records
• Assist with year-end tax preparation
• Research and correct accounting discrepancies

Payroll & Reporting

• Process payroll and review employee hours/timecards
• Prepare weekly payroll hours reports
• Track and calculate employee Performance Pay
• Prepare Performance Pay reports and verify final totals
• Prepare weekly revenue reports
• Complete monthly piece-count reporting
• Prepare target numbers for management meetings

Hiring & Employee Administration

• Post and renew job advertisements
• Screen applicants and conduct initial phone interviews
• Schedule interviews with ownership
• Complete new-hire onboarding before employees' start dates
• Coordinate first-day training
• Maintain and update TalentLMS training
• Enter employee time-off requests
• Keep track of employee birthdays and milestone dates
• Assist with company events and employee recognition

Systems & Administrative Support

• Work regularly in QuickBooks, Markate, Gusto, TalentLMS, Slack, and other company software
• Troubleshoot software, payroll, and timekeeping issues and communicate with support when necessary
• Maintain truck licensing and insurance records
• Assist with workers' compensation and insurance documentation
• Maintain marketing materials and company supplies
• Assist with social media and Google Business posts

What We're Looking For

We are looking for someone who:

• Is highly organized and detail-oriented
• Can manage multiple responsibilities without constant supervision
• Is comfortable working with numbers and financial information
• Has strong written and verbal communication skills
• Is comfortable speaking with customers and employees
• Can confidently learn and troubleshoot different software programs
• Notices when something doesn't look right and takes the initiative to investigate it
• Can prioritize tasks in a fast-moving small-business environment
• Is dependable and follows through on responsibilities
• Maintains confidentiality when handling payroll, employee, and financial information

Experience with QuickBooks, payroll, Accounts Receivable/Accounts Payable, office management, or bookkeeping is strongly preferred. Experience with Markate, Gusto, Slack, or TalentLMS is helpful but not required.

About T&T Mobile Washing

T&T Mobile Washing is a growing mobile fleet and heavy-equipment washing company based in Kearney, Nebraska. We are looking for someone who wants to become an important part of our team and help keep the administrative side of the company organized as we continue to grow.

Job Type: Office Manager

Location: Kearney, Nebraska

Pay: From $17.00 per hour

Expected hours: 25.0 per week

Work Location: In person