Office Manager

Office Manager

Independent Restoration ServicesFranklin, TN Full-Time | In-OfficeHours: Monday–Friday, 8:00 AM – 5:00 PM

About Us

Independent Restoration Services is a fast-growing restoration company specializing in fire, water, mold, and storm damage restoration. We take pride in delivering exceptional customer service while maintaining a professional, team-oriented culture. We're looking for an organized, detail-oriented Office Manager who thrives in a fast-paced environment and enjoys being the backbone of a growing business.

Position Summary

The Office Manager will oversee the day-to-day administrative operations of the office while ensuring projects, customers, and internal processes stay organized and on track. This role is ideal for someone who is proactive, dependable, and enjoys juggling multiple responsibilities.

Responsibilities

• Schedule appointments, inspections, and project activities
• Answer incoming phone calls and assist customers professionally
• Manage accounts receivable and monitor outstanding invoices
• Follow up with customers regarding invoices, documentation, and project completion
• Maintain organized customer files and office records
• Assist with general administrative and clerical duties
• Coordinate with field staff to ensure efficient communication
• Support management with reporting, document preparation, and other administrative needs
• Order and maintain office supplies
• Help improve office processes and keep operations running efficiently
• Perform other general office and administrative tasks as needed

Qualifications

• Previous office management, administrative, or customer service experience preferred
• Strong organizational and time management skills
• Excellent written and verbal communication
• Proficiency with Microsoft Office (Word, Excel, Outlook)
• Ability to multitask and prioritize in a fast-paced environment
• Strong attention to detail
• Positive attitude and professional demeanor
• Experience in restoration, construction, or home services is a plus but not required

What We're Looking For

• Self-motivated and dependable
• Strong problem-solving skills
• Team player with a customer-first mindset
• Comfortable managing multiple priorities at once
• Takes initiative and works well independently

Schedule

• Monday–Friday
• 8:00 AM – 5:00 PM
• In-person at our Franklin, TN office

Why Join Independent Restoration Services?

• Opportunity to grow with a rapidly expanding company
• Collaborative, family-oriented team environment
• Stable, full-time position with room for advancement
• Make a meaningful impact by helping homeowners and businesses recover after property damage

If you're highly organized, enjoy keeping operations running smoothly, and want to be part of a company that values excellence and teamwork, we'd love to hear from you.

Pay: $45,000.00 - $55,000.00 per year

Benefits:

• Paid time off
• Referral program

Work Location: In person