Office Manager

About the role

Working independently with direct reporting to top management, this role acts as the operational backbone and key driver on the ground. You will serve as a key cross-departmental coordinator, streamlining workflows across different functions, driving efficiency through modern operational tools and AI integration, and ensuring seamless business operations. This is a comprehensive, standalone "do-it-all" position responsible for general administration, comprehensive contract tracking and management, people relations, and professional stakeholder management .

Key responsibilities

• Oversee daily office administration, facility management, and operational workflows with a hands-on approach.
• Monitor and execute commercial contracts to ensure compliance and protect company interests.
• Act as the internal anchor for staff support, team morale, and a smooth working environment.
• Coordinate daily operations and communications with professional partners (including doctors) with high tact and professionalism.
• Resolve operational challenges proactively and objectively, providing clear updates to management.
• Undertake ad-hoc tasks as assigned by top management to support business needs and maintain operational stability.

About you

• Bachelor's degree in any discipline.
• 5+ years of solid, hands-on experience in general administration, office operations, general affairs, branch management.
• High EQ and exceptional interpersonal skills, adept at building trust with team members and professional partners alike, and handling daily operational friction smoothly.
• Strong problem-solving mindset with the ability to analyze complex situations logically, navigate ambiguity, and make sound judgment calls under pressure.
• Independent, self-driven, and capable of working autonomously in a fast-paced environment.
• Fluent in Cantonese and comfortable handling business-level written and spoken English.

Benefits

• 14 days Annual Leave
• Birthday Leave
• Bank Holidays
• Discretionary Bonus
• Medical & Dental Benefits