Office Manager

Tax Preparation: 2 Years

Job Overview

We are seeking a dynamic and highly organized Office Manager to lead the daily operations of our busy office environment. This vital role involves providing leadership to office staff, ensuring compliance with company procedures, driving operational performance and delivering exceptional customer service. The office manager acts as a key liaison between the tax office and company leadership. The ideal candidate will be proactive, detail-oriented, and possess excellent multitasking skills to foster an efficient and welcoming workplace. As the leader of the office team, you will play a key role in supporting company objectives and enhancing overall productivity.

Duties

• Manage daily office operations, including overseeing clerical tasks, and ensuring effective workflow and a professional environment.
• Coordinate calendar management, staffing, scheduling and supervision of office employees including, Tax Preparers and administrative personnel.
• Monitor and report office performance metrics, addressing any operational issues.

Customer Service:

• Ensure delivery of exceptional client service throughout the entire year.
• Serve as the main point of contact for client concerns, resolving issues quickly and professionally.
• Maintain a clean, organized, and welcoming environment that promotes a positive customer experience.

Experience:

• Tax Preparation: 2 Years

License/Certification:

• PTIN and Oregon Board of Practioners License

Work Location:

• In Person

Pay: $21.50 - $24.50 per hour

Expected hours: 36.0 – 55.0 per week

License/Certification:

• PTIN and OR Board of Practioners License (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: In person