Office Manager

About Us

At Elite Smart Energy Solutions, we specialise in residential solar, battery, air-conditioning, and heat pump installations across Victoria.

We’re a fast-growing, operations-heavy business where structure, accountability, and efficiency matter. This role is critical to keeping our internal operations running smoothly as we continue to scale.

The Role

We’re looking for a hands-on Office Manager to take ownership of day-to-day office operations and support the wider team across administration, coordination, and internal processes.

This is not a passive admin role — you’ll be responsible for keeping things organised, driving consistency, and ensuring the office runs efficiently at all times.

Key Responsibilities

• Manage and oversee daily office operations and administrative processes
• Coordinate internal workflows across operations, sales, and customer service
• Maintain accurate records, documentation, and internal systems
• Support scheduling, job tracking, and installer coordination
• Monitor office resources, suppliers, and general facilities management
• Assist with accounts administration, including invoicing and payment tracking
• Support onboarding and coordination of administrative staff (onshore and offshore)
• Identify process gaps and implement improvements to increase efficiency

About You

• Proven experience in an Office Manager or similar administrative leadership role
• Highly organised with strong attention to detail
• Confident managing multiple priorities in a fast-paced environment
• Strong communication skills — direct, clear, and professional
• Comfortable working across different teams and holding people accountable
• Proficient in CRM systems (e.g. HubSpot), Microsoft Office, and general admin tools
• Problem-solver who takes initiative rather than waiting for direction

What We’re Looking For

• Someone who takes ownership of the office function
• Someone who can bring structure and improve processes
• Someone reliable, proactive, and solutions-focused
• Someone who can support a growing business and adapt as we scale

Why Join Us

• Be part of a growing company in the renewable energy industry
• Work closely with senior leadership and have real impact
• Opportunity to shape internal processes and systems
• Stable, full-time position based in South Melbourne

Job Types: Full-time, Permanent

Pay: $85,000.00 per year

Application Question(s):

• Are you available to work 5 days a week ?

Work Authorisation:

• Australia (Required)

Work Location: In person