Office Manager

Office Manager

Specialised Services
Edwardstown, Adelaide SA
Full Time | Permanent
$100,000 – $120,000 + superannuation, commensurate with experience and capability

Lead the administration function of a fast-moving, highly regulated operational business.

Specialised Services is seeking an experienced Office Manager to lead our administration team and take ownership of the systems, processes and administration that support our operations.

Reporting to the Operations Manager, you will work closely with our Project Managers, management team and field operations to ensure jobs are professionally administered from initial customer enquiry through to completion, close-out and invoicing.

This is a hands-on management role with genuine responsibility and autonomy.

About Us

Specialised Services is an established South Australian contracting business operating across specialised and highly regulated environments.

Our services include asbestos and hazardous materials removal, demolition and strip-outs, environmental and contaminated-material services, remediation, bulk haulage and other specialised contracting works.

We work across commercial, government, insurance, construction and residential sectors and operate under certified ISO 9001, ISO 14001 and ISO 45001 management systems.

The Role

You will lead our administration function and ensure it effectively supports the operational side of the business.

Your responsibilities will include:

• Leading and developing our administration team
• Managing workloads, priorities and day-to-day administration
• Overseeing job administration from customer enquiry and job creation through to completion, close-out and invoicing
• Ensuring customer enquiries and communications are handled promptly and professionally
• Working closely with the Operations Manager and Project Managers to support project delivery
• Monitoring outstanding documentation, purchase orders, variations, reports, approvals and customer requirements
• Ensuring completed works are closed out and invoiced promptly
• Maintaining accurate document control and business records
• Supporting our ISO 9001, ISO 14001 and ISO 45001 management systems
• Assisting with audits, registers, procedures and compliance requirements
• Monitoring licences, insurances, training records and other business compliance requirements
• Supporting recruitment, onboarding and employee administration
• Reviewing and improving administrative systems and processes
• Working across customer, contractor and insurance portals, including client procurement systems such as SAP
• Assisting with general business administration, suppliers, fleet, assets and IT systems as required

About You

We are looking for an experienced administration leader who is organised, proactive and comfortable working in a busy operational environment.

You will ideally have:

• Experience managing an administration or business-support team
• Strong organisational and people-management skills
• Excellent written and verbal communication
• A high level of attention to detail
• The ability to manage multiple priorities and deadlines
• Strong document-control and record-management skills
• Strong proficiency with Microsoft 365, Outlook and OneDrive
• Confidence working across customer portals, insurance portals, procurement systems and other online platforms
• The ability to learn new systems quickly
• Confidence dealing with customers, employees, suppliers and management
• A practical, solutions-focused approach and the ability to take ownership of your area

Experience within construction, contracting, trades, insurance, environmental services, hazardous materials, facilities management or another regulated industry will be highly regarded.

Experience with ISO 9001, ISO 14001 or ISO 45001, SAP, insurance portals or similar systems would also be advantageous.

Why Join Specialised Services?

This is a senior administration role within an established and growing South Australian business.

You will have genuine responsibility, visibility across the organisation and the opportunity to influence how the business operates.

We offer:

• $100,000 – $120,000 + superannuation, commensurate with experience and capability
• A permanent full-time management position
• Genuine autonomy and responsibility
• Direct involvement with the Operations Manager and senior management
• The opportunity to lead and develop our administration team
• Exposure across operations, compliance and business improvement
• Ongoing professional development

Apply

If you are an experienced Office Manager or Administration Manager looking for a role with genuine responsibility and the opportunity to make an impact, we would like to hear from you.

Please submit your resume and a brief cover letter outlining your experience.

Applications will be treated confidentially.