Office Manager

Seva Hospice is a locally owned and operated company of experienced hospice providers with a desire to serve the communities we live and work in. Due to growth, we are looking for an Office Manager to join our dynamic team to support our clinical team, working under direct supervision of the Clinical Manager. This will be a full-time position serving our Madera and Visalia offices. Travel between offices is required.

The Office Manager is responsible for coordinating all office activities including: clinical records, data entry, maintaining patient records, managing vendor contracts, preparing for all meetings, coordinating all telephone calls, managing office supply orders, DME and other supplies.     

Benefits:

• Competitive hourly wage
• Team collaboration & positive culture
• Medical benefits
• 401k matching
• Continued education
• Supportive and friendly work environment

Requirements:

• 2 years related experience, hospice experience preferred
• Proficient on all Microsoft Office software (Word, Excel, PowerPoint, Outlook)
• Experience with Devero EMR preferred
• Experience with Allscripts preferred
• Bilingual Spanish – Speak, read and write preferred
• Ability to travel between 2 offices (Madera and Visalia)
• Valid driver’s license and required auto liability insurance

Responsibilities:

• Maintains confidentiality of patient information.
• Maintains accurate up to date clinical records in accordance with regulations of Medicare and the Policy and Procedure Manual.
• Communicates effectively on the telephone with patients, families and staff.
• Answers incoming calls and forwards to appropriate staff person or takes a message as needed.
• Manages incoming, outgoing and interoffice mail.
• Performs typing, faxing and coping tasks as requested for various staff persons.
• Inputs data into computer for billing purposes.
• Orders and maintains accurate records of medical equipment and supplies.
• Responsible for gathering and recording staff members’ DSRs.
• Tracks admission, discharge, certification and re-certification dates on all patients.
• Responsible for assisting with audits of patient information.
• Maintains accurate mailing lists of employees; patients; volunteers, Medical Directors, physicians and nursing facilities and forwards any changes to the Corporate Office.
• Participates in and assists with community activities, i.e., health fairs, conventions, community education programs, etc. as requested.
• Assist with onboarding of new employees
• Maintaining office supply organization and ordering inventory as needed
• Other duties as assigned.