Office Manager

Job Overview

Weaver Group Insurance Agency | Caro, Michigan

Full-Time | Monday–Friday

Weaver Group Insurance Agency is looking for a dependable, motivated Office Manager to lead the day-to-day operations of our Caro office.

This is a hands-on leadership position for someone who enjoys working with people, keeping a busy office organized, and helping a team stay focused and accountable. Our ideal candidate is professional, positive, detail-oriented, and comfortable balancing leadership responsibilities with customer service and insurance-related tasks.

Salary Range: $41,600.00 - $50,000.00 per year

Benefits

Annual Base Salary + Bonus Opportunities

Paid Time Off (PTO)
Mon-Fri Schedule
Paid Holidays
IRA, match

Requirements

A Michigan Property & Casualty insurance license is required, and a Michigan Life & Health liccense is strongly preferred. Insurance agency experience is also preferred.

Responsibilities

What You'll Do

• Oversee the daily operations and workflow of the Caro office
• Provide leadership, direction, and support to office staff
• Help establish priorities and ensure tasks and customer follow-ups are completed
• Monitor workflow, productivity, attendance, and office expectations
• Assist with training and development of team members
• Provide excellent service to current and prospective customers by phone, text, email, and in person
• Assist customers with policy questions, payments, documents, policy changes, and other service needs
• Identify opportunities to help customers with additional insurance products
• Support new business and retention efforts
• Maintain accurate customer notes, documentation, and follow-up activities
• Help resolve customer concerns and more complex service situations
• Maintain an organized, professional, and welcoming office environment
• Communicate regularly with agency ownership regarding staffing, workflow, customer concerns, and office performance
• Step in wherever needed to help the office and team succeed

About Us

Weaver Group Insurance Agency stands as a cornerstone of the insurance industry, dedicated to providing comprehensive and personalized insurance solutions. For over two decades, we have built a reputation for trust, integrity, and exceptional client service, helping individuals and businesses navigate the complexities of insurance with confidence. Our mission is to protect what matters most to our clients, offering tailored policies and expert guidance to ensure peace of mind.

At Weaver Group Insurance Agency, we foster a professional yet welcoming environment where collaboration and client advocacy are paramount. We believe in building lasting relationships, not just transactions. Our team is comprised of knowledgeable and compassionate professionals passionate about finding the right coverage for every unique need. We are committed to continuous growth, both for our agency and for our team members, offering opportunities for professional development and a supportive atmosphere. Join us and become part of a team that values integrity, expertise, and a genuine commitment to serving our community.