Office Manager

Company Overview
Street Cars Manchester Ltd is proud to operate the largest fleet of private hire taxis, executive cars, and mini buses in Manchester city centre. Since 2002, we have established ourselves as Manchester’s leading private hire taxi provider, renowned for delivering high-quality, personalized service to a diverse clientele including hotels, restaurants, corporate clients, and local authorities.

Overview
We are seeking an energetic and detail-oriented Office Manager to oversee daily administrative operations and ensure the smooth functioning of our busy office environment. This pivotal role involves managing team coordination, handling human resources functions, maintaining office systems, and fostering a professional atmosphere that supports our commitment to excellence. The ideal candidate will possess strong organizational skills, excellent communication abilities, and experience supervising administrative staff.

Responsibilities

• Plan, organise and coordinate the day-to-day administrative activities of the office.
• Allocate administrative tasks and coordinate workloads among office-based staff.
• Maintain and improve office procedures, systems and administrative processes.
• Coordinate business correspondence, telephone calls, emails, records and documentation.
• Maintain accurate company, client, supplier, staff and operational records.
• Coordinate administrative requirements between operations, finance, HR, compliance, sales and IT.
• Support staff administration, including attendance, leave, training and personnel records.
• Prepare reports, schedules, correspondence and management information for senior management.
• Coordinate meetings, appointments and internal communications.
• Monitor office supplies, equipment, facilities and other administrative resources.
• Liaise with suppliers, contractors and external service providers regarding office requirements.
• Assist with purchasing, expenditure monitoring, budget records and other office-related financial administration.
• Support the company's ISO 9001 quality management and ISO 27001 information-security procedures.
• Maintain appropriate records and ensure confidential business and customer information is handled in accordance with company procedures.
• Coordinate administrative information relating to corporate clients and public-sector contracts.
• Liaise with the operations team regarding relevant booking, scheduling and administrative information recorded through the company's systems.
• Monitor outstanding administrative matters and ensure that deadlines and internal procedures are followed.
• Identify opportunities to improve office efficiency, organisation and administrative controls.
• Provide administrative support to senior management as required.

Skills and Experience

• Degree or equivalent qualification in Business Administration, Business Management, Office Management or a related subject is desirable.
• Previous experience in office administration or office management is desirable.
• Strong organisational, time-management and communication skills.
• Good knowledge of Microsoft Office, particularly Word, Excel and Outlook.
• Ability to coordinate workloads, maintain accurate records and manage competing deadlines.
• Good understanding of office procedures, confidentiality and data handling.
• Ability to work independently and coordinate effectively with different departments

Join us to be part of a dynamic team dedicated to delivering exceptional service while advancing your career in a vibrant environment. We value proactive professionals who thrive on organization, leadership, and making a positive impact every day!

Pay: £31,000.00-£42,500.00 per year

Work Location: In person