Office Manager

The Front Desk / Office Manager Coordinator is the first point of contact for clients, visitors, and vendors, representing our company's professional image. He / She is a customer-focused individual with excellent communication skills and a positive attitude. The Front Desk / Office Manager Coordinator is responsible for managing front desk operations, including greeting visitors, answering phone calls, and providing administrative support to various departments.

As part of your role, your responsibilities will include the following key areas:

• Greet visitors and ensure they are directed to the appropriate person or department
• Answer and direct incoming phone calls in a professional and courteous manner
• Maintain a tidy and organized reception area
• Manage incoming and outgoing mail and packages
• Assist with scheduling appointments and coordinating meetings
• Provide administrative support to various departments, including data entry, filing, and document preparation
• Ensure compliance with company policies and procedures
• Assist with special projects and other duties as assigned

Qualifications

• High school diploma required; associate's or bachelor's degree preferred
• 2+ years of experience in a front desk, receptionist, or office administration role
• Experience in a corporate or real estate environment is a plus

Skills & Requirements

• Strong verbal and written communication skills
• Professional, welcoming phone and in-person manner
• Excellent organizational skills and attention to detail
• Ability to manage multiple tasks and shifting priorities simultaneously
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Comfortable with general office equipment (multi-line phone systems, printers, scanners)
• Strong customer service orientation and interpersonal skills
• Confidence interacting with clients, executives, and vendors
• Discretion and sound judgment with confidential information
• Dependability and punctuality
• Ability to work independently with minimal supervision
• Good judgment on when to escalate issues