Office Manager

About the Job

We’re looking for an energetic and detail-oriented individual to join our team as Office Manager. The ideal candidate is proactive and adaptable, serving as the primary support to the Auto Damage Adjuster, General Manager in driving efficiency and optimize workflows.

In this role, you will collaborate with internal teams and external partners and companies to ensure deadlines are met and orders are accurately fulfilled. Minimizing impact to turnaround times.

Duties and Responsibilities

• Serve as the primary office contact for customers, insurance companies, dealerships, and vendors
• Handle incoming correspondence, including phone calls, emails, and deliveries
• Lead insurance communications: initiate claims, track progress, and confirm payments prior to vehicle release
• Maintain accurate job records and update internal systems regularly
• Own scheduling for customer drop-offs, pick-ups, and insurance appointments
• Oversee office supply inventory, including front desk materials and refreshments

After the first 90 days

• Check in parts invoices to document inventory; confirm parts received match parts requested

Skills and Qualification

Preferred

• Experience in the auto body industry
• Bilingual Spanish

Required

• Minimum 2 years of customer service and administrative experience
• Exceptional organizational, time management, and multitasking skills
• Strong interpersonal and communication abilities
• Adaptability, independence, and problem-solving skills
• Proficiency in Microsoft Office Suite and/or Google Workspace

Schedule

Monday - Friday 8:00 AM to 5:00 PM

Opportunity for more work hours

Salary Range

$60,000 - $68,000 per year

Salary Range Disclaimer

This base salary range represents the low and high end of the Pristine salary range for this position in the given work location. Actual salaries will vary depending on factors including but not limited to experience and performance. The range(s) listed is just one component of Pristine’s total compensation package for employees. Other rewards may include annual bonuses and region-specific benefits.

Job Type: Full-time

Pay: $60,000.00 - $68,000.00 per year

Benefits:

• 401(k)
• Employee discount
• Paid time off

Work Location: In person