Office Manager

Champion Designs & Systems, LLC is a preferred provider of high-quality architectural materials. Our vision is to enhance our communities with buildings covered in our products. We strive to add value to construction by offering innovative architectural systems that are tasteful and sustainable.

Job Summary:

Join our team in promoting innovative architectural systems that enhance the look and feel of our communities. This position focuses on providing support to the customers and sales team through a high level of organization and connection to helpful resources.

Essential Duties and Responsibilities:

Accounting

• Create transactions such as bills, expenses and invoices for review in accounting software.
• Follow up with vendors and customers with payables and receivables.
• Generate accounting reports and distribute to the team.
• Process credit card payment transactions for customers
• Maintain and update customer credit files

Sales Management

• Backup sales support to the sales team. Monitor “in boxes” and voicemails for salespeople.
• Maintain customer relationship management (CRM) system and organize company contacts.
• Maintain a high level of organization for sales reports, files, promotional materials, and archives.
• Maintain the sample/literature library and process sample/literature orders for customers.
• Update and maintain company database with current pricing and descriptions of products.
• Refresh quotations in vendor systems to keep them current.

Project Management

• Create and maintain digital project files that include job costing and order information.
• Monitor progress of all orders and regularly communicate project status to customers.
• Arrange shipping and receiving materials.
• Manage returns, short shipments, incorrect orders and unforeseen circumstances.

Customer Service

• Pick up the phone and always return e-mail and voicemail promptly.
• Serve with receptionist duties by greeting office visitors and welcoming them to the office.
• Always serve the customer by supporting the customer needs with a good attitude.

Marketing

• Maintain marketing calendar.
• Use the telephone to call customers with scripted lead outreach messages.
• Coordinate special events and training programs. Setup lunch and learn training events.
• Create presentations, documents and order promotional items.

Training and Development

• Participate in company sponsored professional development programs.

Technology Skills:

• Office Suite Productivity Software. Microsoft Office 365 Business
• Document Management Software. Adobe Systems Adobe Acrobat
• Electronic Mail Service. Microsoft Exchange / Outlook 365
• Presentation Software. Microsoft Power Point, Prezi
• Spreadsheet Software. Microsoft Excel, Google Sheets
• Word Processing Software. Microsoft Word, Google Docs
• Project Management Software. Microsoft SharePoint, One Drive
• Graphics or Photo Imaging Software. Adobe Systems Adobe Photoshop
• Phone System. Microsoft Teams, DialPad, UberConference, Zoom Meetings

Minimum Qualifications:

Honor Above All. This person must be a person of strong moral character and integrity.

Attitude. A positive attitude with a willingness to learn and grow is essential.

Strong Organization and Management Skills. Ability to organize and manage priorities effectively.

Excellent Written and Verbal Communication Skills.

Benefits:

This position has the benefit of having a predictable work schedule with a culture that is flexible enough to support special circumstances of life. The work environment is fresh and modern with a focus on current technology to aid in productivity. The people in the company are close-knit and value each other.

Starting Salary:

$36,000 to $48,000 per year based on experience.

Pay: $36,000.00 - $48,000.00 per year

Benefits:

• Flexible schedule
• Paid time off
• Retirement plan

Work Location: In person