Office Manager

POSITION SUMMARY

The Office Manager serves as a professional and welcoming presence and represents the Catholic Church in supporting the Pastor, parishioners, visitors, and members of the broader community of St. Peter, Queen of All Saints, and St. Rose of Lima.

The Office Manager supports the day-to-day administrative operations of the parish and assists the Pastor in carrying out the pastoral and administrative mission of the Church. This position serves as a resource for parishioners and visitors by providing courteous, timely, and professional assistance while maintaining confidentiality and discretion.

The ideal candidate will be organized, dependable, detail-oriented, welcoming, and able to work independently while collaborating effectively with the Pastor, parish staff, volunteers, and parish committees.

ESSENTIAL DUTIES AND RESPONSIBILITIES

· Answer incoming telephone calls promptly, accurately, professionally, and courteously.

· Welcome parishioners, visitors, and members of the community and provide assistance as appropriate.

· Follow Diocesan guidelines and procedures regarding credit cards, cash payments, donations, and other parish income.

· Respond to parishioner questions and requests with professionalism, discretion, and appropriate confidentiality.

· Assist the Pastor with scheduling and maintaining the parish calendar, including meetings and events.

· Coordinate meeting communications, including notices, reminders, updates, agendas, and facility or hall arrangements.

· Manage day-to-day office activities, including telephone calls, voicemail, email, mail, Mass intentions, reports, correspondence, and in-person requests.

· Prepare regular and bulk mailings, including seasonal correspondence, year-end statements, and other parish communications.

· Complete and submit Diocesan and State reports, annual renewals, and committee reports as requested.

· Assist with Human Resources-related activities, including new-hire documentation, employee information, benefits, and other administrative requirements.

· Assist with maintaining documents and records related to the St. Jude account.

· Maintain and update sacramental records accurately and in a timely manner. Ensure that sacramental notifications are sent to the appropriate parishes or entities when required.

· Assist parish committees, ministries, and parishioners with administrative requests as needed.

· Maintain organized and accurate parish files.

· Perform other administrative duties and responsibilities as assigned by the Pastor.

QUALIFICATIONS

Education and Experience

· High school diploma or equivalent required.

· Associate degree in business, Management, Communications, Hospitality, or a related field preferred.

· One to two years of office management or administrative experience required.

· Previous parish or Diocesan administrative experience is helpful but not required.

· Excellent computer skills, including proficiency in Microsoft Word, Excel, Outlook, and PowerPoint.

Knowledge, Skills, and Abilities

The successful candidate should demonstrate:

· Attendance and Punctuality: Consistently arrives at work on time and ensures that responsibilities are appropriately covered when absent.

· Dependability: Follows instructions, responds appropriately to management direction, takes responsibility for actions, keeps commitments, and completes assignments in a timely manner.

· Organization: Ability to prioritize tasks, manage multiple responsibilities, and maintain accurate records.

· Adaptability: Ability to work effectively in an environment with frequent interruptions and changing priorities.

· Professionalism: Ability to represent the parish in a welcoming, respectful, gracious, and professional manner, both in person and by telephone.

· Confidentiality: Ability to handle sensitive, personal, financial, personnel, and sacramental information with discretion.

· Communication: Strong interpersonal, written, and verbal communication skills, including the ability to collaborate, resolve conflicts, and communicate assertively and respectfully.

· Teamwork: Ability to establish and maintain positive lines of communication and respectful working relationships with the Pastor, staff, volunteers, parishioners, and committees.

· Initiative: Self-motivated, dependable, well-organized, detail-oriented, and able to work independently while functioning effectively as part of a team.

WORKING ENVIRONMENT AND REQUIRED ACTIVITIES

· This position works primarily in a general parish office environment.

· Normal working hours are generally Tuesday through Friday, 10:00 a.m. to 3:00 p.m.

· Ability to sit or stand for extended periods while using office equipment and technology.

· Ability to walk, sit, stand, stoop, reach, talk, hear, handle materials, and carry office supplies as reasonably required to perform the duties of the position.

OTHER REQUIREMENTS

· Must be a practicing Roman Catholic in good standing with the Catholic Church.

· Must be able to successfully pass a criminal background investigation.

· Must have a good driving record, a current Colorado Driver's License, and valid automobile insurance.

· Proficiency in Spanish is a plus.

· Previous parish or Diocesan work experience is helpful but not required.

EMPLOYMENT IN THE CATHOLIC CHURCH

Employment in and by the Catholic Church is substantially different from secular employment. Church employees are expected to conduct themselves in a manner consistent with and supportive of the mission, teachings, and values of the Catholic Church.

Employees are expected to respect Roman Catholic doctrine, religious practices, and the mission of the Diocese of Pueblo. Their professional and public conduct should not contradict the faith, morals, or laws of the Church or Diocese in a manner that could embarrass the Church or cause scandal.

Because this position serves as a representative of the Catholic Church and the parish community, the successful candidate is expected to demonstrate respect for Catholic beliefs, practices, and the pastoral mission of the parish.

Some positions within the Church require the incumbent to be an active Roman Catholic in good standing. Where applicable, reasonable accommodations for the religious practices of employees who are not Roman Catholic may be considered.

DISCLAIMER

This job description is not intended to be a comprehensive listing of all activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may be modified, expanded, or changed at any time, with or without notice, as determined by the needs of the parish and the Diocese of Pueblo.

Pay: $23.00 - $25.00 per hour

Expected hours: 20.0 per week

Work Location: In person