Office Manager

Who you are

• Experience in office management, front office operations, or a similar administrative role
• Strong interpersonal and communication skills; comfortable interfacing with employees at all levels, vendors, and visitors
• Ability to work under pressure and solve problems quickly and independently
• High attention to detail while maintaining awareness of the big picture
• Proactive, self-directed mindset with a strong sense of ownership and follow-through
• Collaborative team player with a professional and welcoming demeanor
• A genuine passion for people and workplace culture, with ideas and enthusiasm for making the office a great place to work
• Experience in project management, travel coordination, or event management is a plus

What the job involves

• This role sits at the heart of our office in Covent Garden, partnering closely with the Senior Manager, Administration and London Executive Assistant to shape a workplace and culture that people genuinely want to be part of
• This position owns the everyday rhythm of the office: bringing structure to daily operations, acting as the first point of contact for anyone who enters the office, building tradition and community that energizes employees, and keeping the team organized, supported, and connected
• Order and maintain office supplies, snacks, and beverages, keeping the pantry and fridge stocked at all times
• Maintain overall office condition and schedule work orders and maintenance requests with third-party vendors as needed (HVAC, coffee/water machines, etc.)
• Coordinate with cleaning crews to ensure weekly schedules are kept and make adjustments when necessary
• Manage communication with the landlord, building management, contractors, and service providers
• Ensure health and safety policies are current and consistently followed
• Attend the front desk, greet guests, and assist colleagues with day-to-day needs
• Manage visitor access and room bookings for meetings and interviews
• Handle building badge requests, including deactivation when employees leave
• Process and sort incoming mail, courier deliveries, and package distribution
• Post outgoing mail, including international parcels and courier shipments
• Plan, organize, and execute in-office and external events end-to-end (team lunches, holiday parties, and seasonal celebrations) in coordination with the London Executive Assistant
• Support IT and HR teams with employee onboarding and offboarding processes
• Assist colleagues with travel management and coordination
• Process invoices and manage office budgets, liaising with Finance
• Implement and maintain office procedures and administrative systems

Benefits

• Unlimited PTO
• 12 paid holidays
• 3 wellness/ social responsibility days
• 401(k) Retirement plan with company match
• Comprehensive benefits package including Medical, Dental, Vision, Disability and Life Insurance
• Parental Leave Policy
• Employee Assistance Program
• FSA & Commuter Benefits
• Pet Insurance
• Accident Insurance
• Identity Theft Protection
• Wellness Reimbursement Program
• Learning and Development Stipend
• Work Travel Program
• English/ German Language Classes
• Development and career opportunities
• An Apple MacBook and telephone reimbursement
• Fun (online) events organised by and with colleagues
• And work with a great team and the most fantastic brands!
• 27 vacation days
• Yearly 3 wellness days
• Training budget of 500 Euro per year
• Company pension