Office Manager

Job Summary

We are seeking a dedicated and knowledgeable Medical Office Manager to oversee the daily operations of our Sports Medicine and Family Health Clinic The ideal candidate will be responsible for ensuring smooth clinic functioning, maintaining compliance with healthcare standards, and managing administrative and clinical workflows. This role requires a strong understanding of team leadership, health insurance processes, revenue cycle management, patient safety protocols, HIPAA/privacy regulations, infection control, and other healthcare standards. The Office Manager will play a key role in fostering an efficient, compliant, and patient-centered environment.

Duties

• Manage daily clinic operations, including scheduling, staffing, and resource allocation to ensure efficient workflow.
• Oversee administrative functions such as billing, coding, and revenue cycle management to optimize financial performance.
• Ensure compliance with healthcare regulations including HIPAA/privacy laws, infection control protocols, and patient safety standards.
• Maintain up-to-date knowledge of health insurance policies and assist staff with insurance claims processing and reimbursements.
• Implement and monitor infection control procedures to uphold a safe environment for patients and staff.
• Supervise clinical and administrative staff, providing training and support to meet quality standards.
• Coordinate with healthcare providers to ensure adherence to medical protocols and documentation requirements.
• Handle patient inquiries related to billing, insurance, or privacy concerns professionally and efficiently.
• Conduct regular audits to ensure compliance with healthcare standards and improve operational processes.
• Oversee procurement of supplies and maintain equipment necessary for clinic operations.

Experience

• Experience as a Medical Office Manager or similar role.
• Strong understanding of health insurance processes and revenue cycle management.
• Knowledge of patient safety practices, HIPAA/privacy regulations, infection control procedures, and healthcare standards.
• Excellent organizational skills with the ability to multitask in a fast-paced environment.
• Effective leadership skills to supervise staff and foster teamwork.
• Exceptional communication skills for interacting with patients, staff, and external partners.
• Familiarity with electronic health records (EHR) systems is preferred.

Pay: $30.00 - $40.00 per hour

Expected hours: 40.0 – 50.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Parental leave

Work Location: In person