Office Manager

Office Manager

Qualifications

Experience:

• Sales, 1 year (Preferred)
• Customer Service, 1 year (Preferred)
• Education:
• High school or equivalent (Required)

Full Job Description

Join the RockStar Martial Arts family!!!

The Program Director assists in running all "front of house” studio operations. Ideal candidate has strong customer service skills and basic sales experience. The Program Director is responsible for meeting and exceeding all key performance sales indicators for the studio, including package offerings, memberships, membership renewals, retail and concession sales, and maximizing traffic.

Job Duties

• Establishes and maintains an effective referral program
• Maintains accurate records using established RockStar systems.
• Conducts telephone inquiries/follow up calls/customer care calls
• Greets members and guests promptly, enthusiastically and with a smile to create a friendly positive entrance into the RockStar Martial Arts Training Center
• Maintains an organized and clean lobby/front desk area, helps keep gym clean
• Responsible for processing accurate cash and credit card transactions
• Follow up and follow through activities with all prospective clients
• Responds immediately to member requests, inquiries and concerns.
• Proper on-boarding all RockStar clients through the use of Client Intake Forms and Agreements
• Works closely with Instructor Team to ensure that processes are fulfilled
• Responsible for attending and participating in all relative RockStar training programs
• Responsible for building relationships in the community and working closely with local PTAs/PTOs
• Responsible for scouting community events and arranging to host a table at the events JOB

QUALIFICATIONS:

• Excellent interpersonal skills
• Previous sales experience, with strong sales skills, a plus
• Solid verbal and written communication skills required
• Ability to multi-task is a benefit to successfully perform duties.
• Functional computer skills required
• Health & Fitness minded people strongly preferred
• High school diploma required.
• Excellent sales, communication and customer service skills.
• Ability to work and function in a RockStar environment
• Flexible to work day, evening and/or weekend hours as needed
• Team player
• Motivated self-starter

Required experience:

• Sales experience is a plus but not required!

Job Type: Full-time

Pay: $1,500.00 - $3,000.00 per month

Benefits:

• Employee discount
• Flexible schedule

Education:

• High school or equivalent (Preferred)

Experience:

• Administrative experience: 1 year (Preferred)
• Sales: 1 year (Preferred)

Ability to Relocate:

• Frisco, TX 75036: Relocate before starting work (Required)

Work Location: In person