Office Manager

Job title: Office Manager

Company: Victory Recovery Partners

Location: Port Jefferson, Long Island, NY (in person)

Job type: approx 25 hours/week with potential to increase

Schedule: Monday to Friday, daytime hours

Salary: $30/hour

About us

Victory Recovery Partners is hiring an Office Manager for a growing private mental health practice on Long Island. The practice has about 40 therapists and offers medication management services. We’re building a small, organized operations team so our clinicians can focus on what matters most: patient care.

About the role

As Office Manager, you’ll keep the business side of the practice running smoothly. Your day is a mix of a clear daily to-do list with high-priority tasks and whatever comes up that day, and no two days look exactly the same. You’ll work independently with a supportive team behind you, and there’s real room to bring your own ideas and projects to life.

What you’ll own

• Billing and patient payments: keep patient accounts accurate and payments on track, and handle balance conversations with care.
• Insurance and authorizations: manage authorizations and insurance follow-ups so patients get care without delays, including for medication management services.
• Staff recognition and culture: run the programs that make the team feel appreciated, from monthly celebrations to Employee of the Month and team events.
• Systems and process improvement: spot what’s manual or messy and make it better, whether that means automating payments, tightening workflows or setting up tools that save everyone time.
• Reporting to leadership: share a weekly update on billing, open items and what needs attention.

What you bring

• 2+ years of experience in medical billing, accounts receivable or healthcare office management
• Hands-on experience with insurance verification and authorizations
• A high standard of patient care: you’re clear, kind and professional, especially in money conversations
• A track record of bringing in or improving systems and processes
• Confidence presenting clear weekly reports to leadership
• The ability to work independently, prioritize well and juggle planned work with what comes up
• A genuine interest in team culture and staff recognition
• Comfort with Google Workspace, Microsoft One Drive and learning new software quickly
• Commitment to patient confidentiality and HIPAA

Nice to have

• Experience in a behavioral health or mental health practice
• Experience with MEDENT or other medication management or EHR software
• Familiarity with TherapyNotes, CardPointe or ZocDoc

Why join us

• Help build a new operations team from the ground up
• Room to bring your own projects and ideas to life
• Independence in your day, with a supportive team behind you
• A mission-driven organization focused on mental health and recovery

How to apply: Submit your resume through Indeed.

Pay: $30.00 per hour

Expected hours: 25.0 per week

Benefits:

• Flexible schedule
• Paid time off

Work Location: In person