Office Manager

Alyeska Helicopters is seeking a full-time office manager whose primary responsibility is to carry out the administrative responsibilities of a Part 141 helicopter flight school. This position also provides customer support for the maintenance staff who service the aircraft for our school and Part 135 sister company.

Responsibilities include:

• Manage front office area by responding to daily routines, procedures and needs as they arise
• Greet customers, respond to emails, and answer phone calls with warmth and welcome
• Utilize proprietary software and databases such as Flight Schedule Pro, QuickBooks, Aeronet, Trello, WebOPSS, and Enrollment Manager
• Manage student records and communicate to relevant parties regarding records, financial accounts, and other essential operational items
• Create invoices, track and pay expenses, and generate monthly financial reports
• Prepare and edit correspondence, communications, and other documents
• Collaborate with administration, flight instructors, municipal, state, and federal organizations to maintain effective operations of the school
• Provide basic flight training information and engage in outreach efforts with both prospective and current students to promote enrollment and encourage continued participation in flight training
• Maintain school licensing and filings
• Receive and log packages
• Manage office supplies, equipment, and maintain a tidy work environment

The qualified candidate will have the ability to multi-task, be organized, possess excellent customer service skills, and effective communication abilities. Candidates must be mature, dependable and have a desire to learn new information. Strong computer skills and proficiency with Microsoft Office Suite is required. Experience with QuickBooks and Google Workspace is helpful. A friendly attitude is critical since the front desk is the public face of Alyeska Helicopters and the maintenance center; this position regularly interacts with customers, coworkers, and various municipality, state and federal agencies. Previous experience with office administration and customer service is required.

Schedule: Full-time. Monday through Friday, 9am-5pm

Pay: From $20.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• Health insurance
• Paid time off

Work Location: In person