Office Manager

Office Manager

Compensation Hourly $17.00 - $18.00 Hourly Based on experience

Benefits & PTO

Are you an organized, people-focused professional who thrives in a fast-paced office setting? Do you want to be part of a compassionate, mission-driven organization that makes a real difference in the lives of individuals and families across Florida?

Chrysalis Health is looking for an experienced and service-oriented Office Manager to join our team! This role is ideal for someone who loves creating order, enjoys multitasking, and has a natural talent for keeping teams and operations running smoothly.

What You’ll Do:

• Welcome and assist visitors, vendors, clients, and families with a friendly, professional approach.
• Answer phones and take messages promptly and courteously.
• Schedule initial and follow-up appointments for psychiatrists and APRNs.
• Manage and support administrative and medical assistant staff as needed.
• Maintain accurate records, paperwork, and filing systems.
• Sort and distribute mail, faxes, and job applications.
• Perform daily psychiatric billing and support clerical needs across departments.
• Represent Chrysalis Health professionally in all communications — in person, over the phone, and in writing.
• Support office functions during emergencies (hurricane, pandemic, etc.).
• Ensure compliance with Chrysalis Health policies and complete required trainings.
• Use HRIS system for payroll and employee evaluations.

Why Chrysalis Health?

As the Office Manager, you’ll be the first point of contact for visitors and callers, setting the tone with your professionalism and warmth. You’ll support day-to-day administrative operations, manage psychiatric scheduling, oversee office documentation, and coordinate billing tasks. You’ll also help lead administrative staff and collaborate with both clinical and non-clinical departments to keep everything on track.

This is more than just an administrative job — it’s an opportunity to grow within one of Florida’s leading community mental health organizations.

Robust Benefits to meet all your needs:

• Paid Time Off (PTO)
• Health Insurance with employer contribution
• Dental Insurance
• Vision Insurance
• Pet Insurance
• Life Insurance
• Voluntary GAP insurance
• 401k with employer match
• Professional growth opportunities, including progression into clinical

Qualifications/Requirements:

• High school diploma or GED required

• Minimum of one (1) year of receptionist or administrative assistant experience — healthcare experience preferred

• Prior experience verifying insurance eligibility and benefits and collecting patient copays is required.

• Strict punctuality and excellent time management skills

• Strong organizational abilities with high attention to detail

• Comfortable communicating with diverse individuals, both internally and externally

• Proficient verbal and written communication skills

• Ability to work calmly and professionally in a fast-paced, often high-pressure environment

• Must successfully complete all criminal background checks annually.

• Must provide documentation of a valid applicable Ohio driver’s license and proof of insurance which must be maintained throughout tenure in the amount of at least $10,000/$20,000/$10,000 for liability limits.

• Must maintain a safe driving record with no more than 6 points on motor vehicle report (MVR).

Chrysalis Health is an equal employment opportunity employer. Our policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws. Chrysalis Health also prohibits bullying and harassment of applicants or employees based on any of these protected categories. Chrysalis Health is committed to maintaining a Drug-Free Working in compliance with all applicable state and federal laws. If you require accommodations under the Americans with Disabilities Act, please notify Chrysalis Health during the interview process.