Office Manager

itsme® has fundamentally changed how people lead their digital lives in Belgium, but we are not stopping there! Do you want to be a driving force to help expand on this success story as part of a talented team that is making a positive impact on society? Then keep on reading, you’ll probably like what you’ll see.

We are itsme®, one of Europe’s fastest-growing scale-ups, with 150 team members and growing. Our mission: to provide a state-of-the-art digital identity solution for all people, enabling them to interact securely in the digital space. Now, only nine years after being founded, close to 8 million citizens use the itsme® app to identify themselves and sign documents online. Starting in Belgium, we successfully launched the itsme app in 32 European countries, with the ambition of becoming an internationally leading player.

As our Office Manager, you are at the heart of our Brussels workplace.

You make sure the office runs smoothly; employees have what they need, and visitors receive a warm and professional welcome. You combine a hands-on mindset with strong organizational skills and take ownership of practical details that make a workplace safe, efficient, and enjoyable.

From facilities, suppliers and workplace equipment to travel support, internal events and employee engagement, you create an environment where people can do their best work and enjoy coming to the office.

What your job looks like

• Own the day-to-day operations of the Brussels office.

• Manage suppliers, facilities, maintenance, office equipment, and workplace services.

• Coordinate office supplies, catering and general workplace needs.

• Welcome visitors and contribute to an outstanding employee and visitor experience.

• Organise internal meetings, team events, celebrations, and company activities.

• Coordinate workplace equipment and travel-related logistics where needed.

• Support health, safety, and workplace compliance initiatives.

• Monitor office-related budgets, invoices, and supplier performance in collaboration with Finance.

• Act as the go-to person for office-related questions and employee support.

• Identify and implement improvements that enhance workplace efficiency and employee engagement.

• Collaborate closely with HR, Finance, IT and other teams on workplace-related topics.

• Relevant experience in office management, workplace coordination, facilities, administration, hospitality, or a similar role.

• Excellent organizational and planning skills, with the ability to manage several priorities, projects, and deadlines simultaneously.

• A proactive, hands-on, and solution-oriented approach. You see what needs to be done and take ownership.

• Experience coordinating suppliers, office services, budgets and internal events.

• Strong written and verbal communication skills.

• Strong attention to detail while keeping an eye on the bigger picture.

• Confidence working independently while collaborating with colleagues across the organisation.

• Ability to learn new workplace, travel and supplier management tools quickly.

• A mindset focused on continuous improvement and creating an excellent workplace experience.

What we offer

• Being welcomed by an informal, enthusiastic, and ambitious team that is revolutionising how we safely manage our digital identity, in Belgium & beyond.
• Offices within walking distance from Brussels Central Station, with the possibility to work remotely 3 days a week.
• A contract of indefinite duration, with an attractive compensation package.
• An environment where we care a lot about our CHRIS values:
  • Curiosity: Explore, learn, and challenge the status quo
  • Humble: Respect, listen, and embrace feedback for growth.
  • Resourcefulness: Connect, mobilise, and collaborate across ecosystems.
  • Impact: Lead by example and create positive influence.
  • Scale: Build strong foundations for sustainable growth.