Office Manager

XU CPA LLC is a Greenville CPA firm founded in 2013. Most of our clients are business owners and professionals, and many bring us complex tax, payroll and cross-border matters.

We are hiring a full-time Office Manager to run our front office and a significant part of our payroll and sales tax work. Most client calls and office visits will come to you.

What matters most to us

Integrity comes first. Our clients trust us with their tax, payroll and personal information. We need someone who protects their privacy, holds a high personal standard, and is on time every day.

Payroll experience, or the ability to learn it fast. Payroll experience is expected. Without it, you will need to show us strong learning and research ability, and we will train you. Even with experience, this work means reading agency instructions and finding answers on your own.

What you will do

Front office

• Answer client calls and greet clients who visit the office
• Handle client questions and reminders on their tax work, and know when to bring in a CPA
• Follow up with clients for missing documents and signatures
• Take calls from prospective clients and start our intake process

Payroll and sales tax (training provided)

• Process payroll for our small business clients on a set schedule
• Prepare and file sales tax returns
• Help payroll clients with year-end forms, retirement plan contributions, account access and workers' compensation audits

State and agency work

• Register new businesses for state payroll tax and handle Secretary of State filings
• Respond to agency notices and follow them through to resolution

What we are looking for

• Payroll experience, or the learning and research ability described above
• Office or customer service experience, with a clear and friendly phone manner
• Careful with details and comfortable with deadlines
• Comfortable with Microsoft 365, PDFs and online portals
• Experience with a payroll platform such as Paychex, Gusto or QuickBooks Payroll is a plus
• Able to work fully in office, Monday to Friday

This role is a good fit if you

• Take pride in being dependable
• Like structure, clear procedures and closing out a task
• Enjoy helping people and are calm when a client is stressed

This role is not a good fit if you

• Want remote or hybrid work
• Dislike routine or repeated tasks
• Need constant direction

Pay and benefits

• $24 - $29 per hour, depending on experience
• Overtime paid at time and a half
• $50 biweekly allowance
• SIMPLE IRA with 3% employer match
• 6 paid holidays, plus paid time off

To apply, send your resume. We will follow up by email with a few questions before scheduling an in-person interview.

Pay: $24.00 - $29.00 per hour

Benefits:

• Paid time off
• Retirement plan

Work Location: In person