Office Manager

Realturf Austin is hiring an Office Manager to help open and run our new Austin location.

About Us

Realturf is a multi-location artificial turf supplier and distributor with locations in Texas, Florida and Nevada. We supply installers, landscapers, contractors, commercial and sports projects, and homeowners with premium turf and installation materials. We are opening our new Austin location in early 2027 and are hiring the team that will open it.

The Role

You will own every order from quote to paid invoice. Customers, the sales team and the warehouse all count on you to keep the order record clean, the deliveries scheduled and the payments matched.

Customers and front desk

• Answer phones, emails and walk-ins in English and Spanish; help customers with product, pricing and order questions.

• Create and maintain customer accounts with the correct pricelist, payment terms and tax status; collect resale certificates and account paperwork.

• Handle will-call pickups with signed paperwork filed to the order.

Orders and freight

• Enter and confirm sales orders in Odoo (training provided) and pass clear instructions to the warehouse.

• Request freight quotes, book and schedule deliveries, and prepare the paperwork (BOL, labels) for every shipment.

• Track open orders and deliveries so nothing falls through the cracks.

• Coordinate orders shared with other Realturf locations.

Invoicing and payments

• Invoice delivered orders the same or next day.

• Match customer payments to invoices and follow up on overdue accounts.

• Process returns and refunds according to company policy.

• Enter vendor bills for goods received.

What We're Looking For

• 2+ years in an office, order-entry, customer service or accounts receivable role, ideally in distribution or building materials.

• Comfortable with computers and business software; ERP experience a plus (Odoo training provided).

• Highly organized, detail-oriented and good at follow-up.

• Bilingual English/Spanish preferred.

Training and Benefits

• Paid training at our Houston location before the Austin opening (start date TBD). You learn the role, our products and our systems alongside an experienced team, then move to Austin with the location launch.

• $55,000 per year.

• Paid time off, plus health, vision and dental insurance.

• Room to grow: this is the founding team of a new location.

Pay: $55,000.00 per year

Benefits:

• Health insurance
• Paid time off
• Relocation assistance

Application Question(s):

• Are you able to train at our Houston location before the Austin opening in January 2027?

Work Location: In person