Office Manager

Job Summary

We are seeking an experienced and dedicated Office Manager to oversee the daily operations of our dental practice. The ideal candidate will be primarily responsible for managing front-office activities, ensuring smooth communication with patients and staff, and supporting the clinical team with patient consultations and treatment plans. This role requires strong leadership, excellent communication skills, and a solid background in dental office management. The Office Manager will play a key role in maintaining a positive office environment, meeting operational goals, and ensuring exceptional patient service.

Responsibilities

• Manage day-to-day front-office operations, including client communication and phone handling to ensure efficient patient flow and satisfaction.
• Lead daily huddles to coordinate staff activities, set priorities, and address any interoffice concerns.
• Handle patient inquiries, appointment scheduling, and treatment plan discussions in collaboration with the clinical team.
• Oversee office administrative functions, ensuring compliance with practice policies and procedures.
• Facilitate effective communication between patients, staff, and providers to promote a cohesive work environment.
• Ensure that operational goals are met consistently through proactive management and problem-solving.
• Support the clinical team with consults and treatment plan discussions as needed, leveraging at least three years of experience with treatment planning in a dental setting.
• Manage staff concerns professionally and foster a positive team atmosphere.
• Maintain familiarity with dental software such as Dentrix Ascend (great but not required).

Experience

• Minimum of 3 to 5+ years of experience as an Office Manager in a dental or healthcare setting.
• Proven experience managing front-office operations within a busy dental practice.
• Strong background in handling patient communications and appointment scheduling.
• Minimum of 2-3+ years of extensive experience with treatment planning processes.
• Prior experience leading team meetings, managing staff concerns, and achieving operational goals.
• Excellent communication skills for client interaction via phone and in person.

This position offers an opportunity to lead a dynamic dental office environment where your organizational skills and leadership will directly contribute to delivering exceptional patient care and operational excellence.

Pay: $26.50 - $30.00 per hour

Expected hours: 32.0 – 40.0 per week

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person