Office Manager

About Us

N2N Telecom Services is a specialist telecommunications infrastructure services company based in Victoria, providing fixed and wireless network maintenance, infrastructure upgrades, deployment and data centre services. The business supports major telecommunications networks and delivers services across Telstra, NBN, Optus and Vodafone projects.

Our operations involve office-based administration together with the coordination of field technicians, subcontractors, vehicles, equipment, compliance requirements and telecommunications projects across Victoria.

About the Role

We are seeking an experienced and organised Office Manager to manage and coordinate the day-to-day administrative and office operations of N2N Telecom Services.

The successful applicant will be responsible for coordinating office activities, supervising administrative functions, supporting employees and subcontractors, maintaining business records and accounts, managing office resources, and ensuring effective communication between management, office personnel and field-based teams.

Key Responsibilities

• Plan, organise and review the day-to-day administrative and office support activities of the business.
• Establish administrative priorities, procedures and service standards to support efficient business operations.
• Coordinate and allocate work to administrative staff and monitor workloads, performance and completion of assigned duties.
• Manage personnel administration, including recruitment coordination, employee onboarding, training, staff records, performance administration and ongoing employee support.
• Manage office records and administrative documentation, including employee records, training records, certifications, compliance files and other business records.
• Coordinate office resources, equipment, workspace requirements and administrative support required by field-based employees and subcontractors.
• Support the coordination of company vehicles, tools and operational resources required for scheduled telecommunications work.
• Ensure office and administrative operations comply with company policies, workplace health and safety requirements and relevant regulatory obligations.
• Prepare administrative and operational reports for the Director and management.
• Liaise with management, employees, subcontractors, clients, suppliers and external service providers to coordinate business activities and resolve administrative or operational issues.
• Review existing office systems, administrative procedures and communication processes and implement improvements where required.
• Maintain accurate and confidential employee, business and operational records.

Skills and Experience

The successful candidate will ideally possess:

• A relevant qualification in business, management, administration, finance or a related discipline.
• At least 1 year of relevant experience in office management, administration or a similar business operations role.
• Demonstrated experience coordinating staff and day-to-day administrative activities.
• Experience managing business records or general financial administration.
• Strong organisational and time-management skills.
• Strong communication and stakeholder-management skills.
• Ability to manage competing priorities and support both office and operational teams.
• Experience using Microsoft Office and business administration or accounting systems.

Benefits & Employment Details

• Salary: $79,000 - $82,000 plus superannuation
• Employment Type: Full-time, 38 hours per week
• Supportive and professional working environment
• Opportunity to work within an established telecommunications services business
• Exposure to a broad range of administrative and operational functions

How to Apply

If you have the qualifications, experience and organisational skills required for this position, we encourage you to apply online by submitting your resume and cover letter.

Pay: $79,000.00 – $82,000.00 per year

Work Location: In person