Office Manager

We are looking for a dependable, organized, and proactive Office Manager to take ownership of daily office operations at SmartVolt. This role combines hands-on administrative work with responsibility for developing office procedures, coordinating purchasing and vendors, and improving how information and work move between the office and field team.

This position is ideal for someone who takes pride in creating order, identifying opportunities for improvement, and following through. You’ll work directly with the owner and lead technician, exercising independent judgment to establish priorities, evaluate options, and resolve operational issues within agreed authority.

Responsibilities include:

• Developing, implementing, and managing office procedures that improve efficiency, accuracy, and accountability
• Evaluating administrative workflows, recommending improvements, and carrying approved changes through to completion
• Organizing dependable phone and package-receiving coverage throughout business hours
• Answering phones, managing messages, and communicating professionally with customers, vendors, and team members
• Assisting with scheduling, calendar management, and coordination of customer appointments and field work
• Preparing and managing purchase orders, tracking purchases and deliveries, and addressing order discrepancies within established purchasing guidelines
• Managing vendor relationships, resolving fulfillment and service issues, and recommending vendor or purchasing changes when appropriate
• Establishing and overseeing procedures for receiving, checking, documenting, and organizing shipments, including damaged items and returns
• Reviewing timesheets, resolving discrepancies, and preparing accurate payroll information for approval and processing
• Maintaining organized records, job files, purchasing documentation, and administrative tracking systems
• Providing administrative support to the owner and team
• Handling occasional office-related errands, with mileage reimbursed

What we are looking for:

• Previous experience in office management, administration, or a similar role with operational responsibility
• Strong organizational skills and the ability to prioritize competing needs
• Sound judgment and confidence making decisions within established authority
• Initiative to recognize problems, develop practical solutions, and follow through without repeated reminders
• Reliable, punctual, and consistent work habits
• Clear, professional communication and strong attention to detail
• Comfort using business software, spreadsheets, and Google Workspace or Microsoft Office
• Discretion when handling employee, customer, and financial information
• Experience with purchasing, vendor coordination, scheduling, and payroll preparation preferred
• Experience with QuickBooks or a construction, installation, or service business is a plus

Schedule and work location:

Schedule and work location:

This is a full-time weekday position, primarily based in our office during business hours, with some flexibility to complete phone and administrative responsibilities from home.

Compensation and benefits:

• Starting salary of $37,500 per year, paid biweekly
• Health insurance benefits
• Paid holidays
• Paid vacation
• Paid sick leave
• Mileage reimbursement for business errands
• Opportunity to complete some phone and administrative coverage from home

About SmartVolt

SmartVolt is a locally owned smart home and low-voltage integration company serving Albuquerque and Santa Fe. We work with homeowners, builders, and designers to install audio/video systems, networking, lighting control, and other custom technology solutions. Our small team values quality work, dependable follow-through, and excellent customer communication.

To apply:

Submit your résumé and a brief note describing a procedure or workflow you helped improve, the responsibility you took, and how it benefited the business.

Pay: $37,500.00 per year

Benefits:

• Employee discount
• Health insurance
• Paid time off
• Referral program

Application Question(s):

• Do you have reliable transportation to run occasional errands?

• Do you have experience answering phones or managing schedules in a professional setting?

• How would you rate your proficiency with computers?

• Are you available to work full-time, Monday through Friday?

Work Location: In person