Office Manager - Emerson House

Office Manager - Emerson House Memory Care

We are looking for a friendly, organized, and dependable Office Manager to serve as the welcoming face of our community and support the day-to-day administrative operations of our memory care community.

What You'll Do

• Welcome residents, families, visitors, vendors, and prospective residents with a warm, professional approach.
• Answer phones and serve as the first point of contact for admissions inquiries.
• Schedule and coordinate prospective resident tours and assist with move-ins and open houses.
• Maintain accurate lead, tour, and admissions records.
• Coordinate staff schedules, assist with shift coverage, and communicate scheduling needs with team members and leadership.
• Coordinate new-hire orientations and assist with onboarding paperwork and training tracking.
• Provide administrative and clerical support to the Executive Director and other departments.
• Maintain employee and resident records while following HIPAA and confidentiality requirements.
• Assist with marketing materials, welcome packets, community communications, and events.
• Schedule resident appointments and transportation.
• Manage office supplies, mail, deliveries, and general office needs.
• Build positive relationships with residents, families, staff, referral sources, and community partners.

What We're Looking For

• High school diploma or equivalent required.
• 1+ year of receptionist, front office, customer service, or administrative experience preferred.
• Senior living, healthcare, admissions, sales, or marketing experience is a plus.
• Strong organizational and communication skills with excellent attention to detail.
• Comfortable using Microsoft Word, Excel, and electronic systems.
• Ability to manage multiple priorities in a busy environment.
• Warm, welcoming demeanor with professionalism and discretion.

Additional Requirements

• Must pass a criminal background check.
• Subject to pre-employment drug test.
• Ability to sit for extended periods and lift up to 20 pounds.
• Occasional evenings or weekends may be required for tours, events, or move-ins.

#EMERSON

Brand: Emerson House Senior Living

Address: 8250 W Marigold St Garden City, ID - 83714

Property Description: Emerson House

Property Number: S0