Office Manager- Hope Auto

You are a key leader within the dealership’s accounting office, responsible for ensuring accurate, timely, and consistent execution of day-to-day accounting operations. You play a critical role in supporting the integrity of the financials through disciplined processes, attention to detail, and strong team execution.

As Office Manager, you oversee core accounting functions and lead a small team, ensuring work is completed accurately, deadlines are met, and company standards are consistently followed. You partner closely with the Controller or Multi-Store Controller to support the month-end close process, maintain controls, and ensure the accounting office operates with organization, accountability, and consistency.

Key Responsibilities

· Support Financial Reporting + Close Process: Execute and support the monthly close process with accuracy and timeliness; ensure financial data is complete, compliant, and ready to review

· Review + Validate Transactions: Review schedules, reconciliations, and daily accounting activity; identify and resolve discrepancies and ensure accuracy across all functions

· Maintain Controls + Compliance: Follow in reinforce internal controls across all accounting processes; ensure reconciliations are completed, reviewed, and issues are addressed promptly

· Oversee Operational Accounting: Monitor deal posting, inventory, receivables, and manufacturer programs to ensure accurate and consistent accounting execution

· Support Financial Analysis: Assist in reviewing financial trends and variances; escalate issues and provide insights to Controller or Multi-Store Controller

· Assess Risk + Escalate Issues: Identify risks, inconsistencies, or breakdowns in process; escalate concerns with recommended actions and follow through to resolution

· Lead + Develop the Accounting Team: In partnership with Controller or Multi-Store Controller, supervise and support accounting staff; set clear expectations, provide coaching for accuracy and accountability, and support hiring, onboarding, and development

· Enforce Standards + Improve Processes: Ensure adherence to company accounting standards; identify opportunities to improve efficiency, accuracy, and consistency

· Maintain a Professional + Controlled Environment: Keep the accounting office organized, secure, and audit-ready; ensure proper handling of sensitive financial information

· Collaborate Across Departments: Work with Sales, Service, and other departments to ensure alignment between operational activity and accounting processes

· Stay Current + Compliant: Complete all required HR, compliance, and platform trainings; ensure team adherence to accounting policies, audit requirements, and regulatory standards

Adapt + Support Business Needs: Support new initiatives and evolving responsibilities as directed by Controller, Multi-Store Controller, or Home Office

Qualifications

· 3+ years of accounting or dealership accounting experience preferred, including strong understanding of schedules, reconciliations, and daily operations

· 1+ years of supervisory or team lead experience preferred

· Experience with CDK or similar dealership systems preferred

· Valid driver’s license. Acceptable MVR and insurability standards.

Must pass applicable background and pre-employment drug screenings.

· Authorized to work in the U.S.

Skills + Competencies

Required

· Strong financial and analytical skills

· High attention to detail and accuracy

· Ability to interpret financial data and translate into business insights

· Strong communication and partnership with leadership teams

· Ability to manage multiple priorities and meet deadlines

· Leadership mindset with ability to coach and develop others

· Proficiency with Microsoft Office (Excel, Word, Outlook)

Preferred

· Experience in an Office Manager or senior accounting leadership role

· Familiarity with multi-store accounting standards and processes

Tools + Technology

· CDK Drive

· Microsoft Excel, Word, Outlook

· Manufacturer reporting systems

· AI-assisted productivity and workflow tools (Copilot, automation, reporting enhancements, etc.)

· New technologies, systems, and digital tools that support operational excellence and continuous improvement