Office Manager- Partnerships & Practice Development

Office Manager - Partnerships & Practice Development

Oak & Rose Counselling | Thunder Bay, Ontario

Position: Part-Time | 15–20 hours per week
Location: Thunder Bay | Hybrid flexibility
Compensation: $25–$32/hour, based on experience

Oak & Rose Counselling is a growing group counselling practice providing specialized, evidence-informed mental health services across Northwestern Ontario for YOUTH, ADULTS & COUPLES.

We are seeking a highly organized, creative, and relationship-driven individual to support our daily operations, strengthen community partnerships, coordinate marketing initiatives, and contribute to the continued growth of our practice. That means, we want someone outgoing who is reliable and connected.

This is a unique opportunity for someone who enjoys connecting with people, developing new ideas, improving systems, and helping a purpose-driven organization thrive.

Our Core Values

• Connection – Building meaningful relationships with clients, colleagues, and communities.
• Clinical Excellence – Supporting high-quality, evidence-informed mental health care.
• Weight Neutrality – Promoting inclusive, respectful care without weight stigma.
• Outreach – Improving access to mental health services across Northwestern Ontario.
• Trauma-Informed – Prioritizing safety, compassion, collaboration, and empowerment.

Key Responsibilities

Partnerships & Practice Development

• Develop and maintain relationships with healthcare providers, schools, community organizations, and referral partners.
• Identify opportunities for collaboration, outreach, and practice growth.
• Coordinate networking opportunities, community events, and professional presentations.
• Support marketing initiatives, social media, and promotional activities.
• Maintain referral networks and track outreach efforts.

Office Coordination & Operations

• Support daily administrative operations, scheduling, client inquiries, and clinician coordination.
• Maintain organized records, administrative systems, and practice management workflows.
• Identify and implement improvements to enhance efficiency and the client experience.
• Assist with basic financial tracking, reporting, and resource planning.
• Maintain confidentiality and support compliance with applicable privacy standards.

Team & Practice Support

• Assist with onboarding new clinicians and administrative team members.
• Coordinate internal communications and support effective team workflows.
• Help organize training, professional development, and staff initiatives.
• Support the practice owner with special projects and strategic growth initiatives.

Qualifications

• Experience in office administration, healthcare administration, business development, marketing, or community outreach.
• Strong organizational, communication, and relationship-building skills.
• Ability to work independently, manage competing priorities, and take initiative.
• Creative problem-solving skills and enthusiasm for developing new ideas.
• Confidence using digital tools, scheduling software, and administrative systems.
• Commitment to professionalism, confidentiality, and Oak & Rose's core values.

Considered Assets

• Strong familiarity with Northwestern Ontario, including its communities, healthcare systems, and regional service networks.
• Experience in mental health, healthcare, or social services.
• Experience developing professional partnerships and referral networks.
• Familiarity with Jane App, Canva, Google Workspace, or CRM systems.
• Experience supporting marketing, business development, or practice growth.
• Bilingualism in French and English.

What We Offer

• Flexible part-time hours with hybrid work opportunities.
• A welcoming, collaborative, and supportive environment.
• Opportunities for creativity, professional development, and increased responsibility.
• Meaningful involvement in the growth of a developing group practice.
• The opportunity to improve access to specialized mental health services across Northwestern Ontario.

Interested in Joining Our Team?

Please submit your résumé and a brief cover letter outlining your relevant experience and interest in supporting the growth of Oak & Rose Counselling. Please put in the subject line: I am applying to Oak & Rose Counselling position- Office Manager. Send to [email protected]

www.oakandrosecounselling.ca

Join us in building meaningful connections, strengthening community partnerships, and making specialized mental health care more accessible.

Pay: $25.00-$32.00 per hour

Expected hours: 15.0 – 20.0 per week

Benefits:

• Casual dress
• Flexible schedule
• On-site parking

Work Location: In person