Office Manager - People & Operations (Mandarin-Speaking)

Office Manager - People & Operations (Mandarin-Speaking)

Location: Blacktown, NSW
Employment Type: Full-time
Reports to: General Manager

About the Role

We are looking for an experienced Office Manager - People & Operations to join our growing food manufacturing business in Blacktown.

This is a hands-on role covering office management, HR support, workforce coordination and day-to-day operational support.

Working closely with the General Manager and site leadership team, you will help coordinate people, office and operational matters across the site.

Key Responsibilities

People & HR

• Provide day-to-day HR and people support to managers, supervisors and employees
• Support recruitment, onboarding, employee relations and workforce matters
• Maintain HR records and assist with compliance and employee documentation
• Support employee wellbeing, return-to-work and workplace matters

Workforce & Operations

• Work with supervisors to understand workforce needs and operational priorities
• Assist with workforce coordination, labour reporting and related administration
• Follow up actions and help ensure decisions are implemented
• Assist with workforce and organisational initiatives

Management Support

• Work closely with the General Manager on people and operational matters
• Provide practical administrative support, information and feedback
• Help connect management decisions with day-to-day site operations
• Build effective working relationships with supervisors and employees
• Identify issues early and support practical solutions

Office Management

• Manage day-to-day office administration
• Coordinate uniforms, suppliers and other office requirements
• Support internal communications, site events and business initiatives
• Liaise with Head Office and external providers as required

About You

• Previous experience in Office Management, HR/P&C, HR Advisory, Business Support or a similar people-focused role
• Experience supporting HR, recruitment, employee matters and general workforce administration
• Fluent in English and Mandarin, with strong communication and interpersonal skills across all levels of the organisation
• Strong organisational, problem-solving and time management skills, with the ability to manage multiple priorities independently
• Good understanding of Australian employment practices and HR processes
• High level of discretion, confidentiality and professionalism
• Experience in food manufacturing, FMCG or a similar operational environment, and exposure to return-to-work matters, would be highly regarded