Office Manager/Lead MA

Company Overview

At Assumption Health and Wellness, we are dedicated to providing exceptional, compassionate, and comprehensive patient care. Our practice delivers high-quality healthcare across multiple settings, including traditional office visits, specialized wound care management, and house calls (home health visits). We are looking for an organized, proactive, and knowledgeable Part-Time Office Manager to keep our clinic running smoothly and support our mission of delivering top-tier patient wellness.

Position Summary

• Job Title: Office Manager
• Employment Type: Part-Time
• Location: DeSoto, TX
• Hours: 16–24 hours per week

As the Office Manager, you will be the backbone of our daily operations. You will manage patient coordination, billing workflows, and general administrative duties. Because our practice specializes in diverse care models, prior experience or strong knowledge of wound care administrative workflows, home health/house call logistics, and standard office visit coordination is highly preferred.

Core Job Responsibilities

Practice & Operations Management

• Oversee daily administrative operations of the clinic to ensure a smooth, welcoming environment for patients and staff.
• Manage and optimize the practice scheduling system to balance standard in-office visits, specialized wound care appointments, and traveling clinician schedules for house calls.
• Maintain, order, and track inventory for general office supplies and specialized medical supplies (with a strong focus on wound care dressings, topicals, and mobile medical kits).
• Act as the primary point of contact for vendors, IT support, and building management.

Patient Coordination & Logistics

• Coordinate complex logistics for House Calls, including mapping efficient geographic routes for clinicians, managing travel timing, and ensuring home-visit consent forms are finalized.
• Handle patient check-ins/check-outs for Office Visits, ensuring all demographic and insurance information is accurate and up to date.
• Answer incoming calls, manage patient inquiries, and triage urgent patient or family requests appropriately.

Billing, Insurance & Compliance

• Oversee specialized billing workflows, ensuring accurate documentation for wound care procedures, debridement’s, facility fees, and travel/home visit codes.
• Manage prior authorizations, insurance verifications, and patient copays/balances.
• Maintain strict adherence to HIPAA regulations, ensuring patient privacy across both digital Electronic Health Records (EHR) and physical documents.

Qualifications & Requirements

• Experience: Minimum of 2–3 years of medical office management or senior administrative experience in a healthcare setting.
• Specialized Knowledge: Direct familiarity with the operational and clinical terminology surrounding wound care, house calls/home health, and standard outpatient office visits.
• Technical Skills: Proficiency with medical software (EHR/EMR systems), scheduling platforms, and basic billing/coding practices.
• Soft Skills: Excellent organizational, multitasking, and problem-solving skills. A warm, empathetic communication style suited for diverse patient populations (including homebound or elderly patients).
• Education: High school diploma required; Associate’s or Bachelor’s degree in Healthcare Administration or a related field is a plus.

Benefits & Perks

• Competitive part-time hourly rate: $15–$20/hour
• Supportive, collaborative, and mission-driven team environment.

Pay: $15.00 - $20.00 per hour

Work Location: In person