State of Wisconsin

Introduction
The Wisconsin Department of Children and Families (DCF), Division of Milwaukee Child Welfare, Integrated Operations and Support Services Section is currently recruiting to fill an Office Operations Associate - Fleet and Records Program Specialist position in Milwaukee, WI. DCF offers great
benefits
, personal growth opportunities and work-life balance as a State of Wisconsin employee; and the intrinsic reward associated with serving the children and families of Wisconsin. To learn more about DCF’s complete compensation package, please visit our Total Rewards Calculator!
This position is 100% on-site at the Milwaukee Department of Children and Families Office located at 635 N. 26th Street. Employees need to report to the office on their first day for onboarding and orientation.
DCF is committed to the important work of helping children, youth and families become safer, more secure and progress down the road to true independence. For more information about DCF, visit our website at
<a href="http://dcf.wi.gov/" rel="nofollow noopener" target="_blank">http://dcf.wi.gov/</a>
. Come see why DCF is such a great place to work!
Position Summary
Under the general supervision of the Division of Milwaukee Child Welfare (DMCW), Integrated Operations and Support Services Section, Program Assistant Supervisor- Advanced, this position is responsible for being the primary contact overseeing the fleet vehicle system and process, providing records support and complex administrative support to the Initial Assessment Section and DMCW staff. Considerable knowledge of the Initial Assessment Section day-to-day functions is required to perform this position effectively. These duties require exercising discretion, judgment, considerable tact and independent decision-making while maintaining a professional attitude and demeanor, as well as performing other program specific support as assigned. Maintaining confidentiality of all information is required.
View the complete position description.
Salary Information
The classification title for this position is Office Operations Associate. The starting salary is $23.16 per hour ($48,172 annually). Pay for current and new State of WI employees will be based on the compensation plan in effect at the time of the appointment.
Pay for current state employees who are transferring will be determined based upon the pay on transfer rules (higher level duties or equity) as outlined in the compensation plan in effect at the time of appointment.
The pay schedule/range is 02-10. A one-year probationary period may be required.
Job Details
Due to the nature of the position, final candidates may be required to allow DCF to conduct a security background check to determine whether the circumstances of any pending charges or convictions would be substantially related to the job being filled.
Applicants must be legally entitled to work in the United States (i.e., a citizen or national of the U.S., a lawful permanent resident, an alien authorized to work in the U.S. without DCF sponsorship.) The Department of Children and Families does not sponsor visas, either at time of hire or at any later time.
Qualifications
You must possess a valid driver's license AND meet the minimum State Department of Administration fleet standards listed below:
<ul>
<li>Valid driver's license</li>
<li>Minimum of two years licensed driving experience</li>
<li>Eighteen (18) years of age or older</li>
</ul>
Minimally Qualified Applicants Will Have
<ul>
<li>Experience performing general administrative duties (organizing records, managing electronic communication, copying, printing, receiving/sending faxes, providing support to other staff, etc.).</li>
<li>Experience working with Microsoft Word, Excel, Outlook, and Adobe Acrobat Pro at the basic level (e.g. updating logs and spreadsheets, basic tool functions, manipulating data, creating notes or documents, sending/receiving email communication, creating and editing documents)</li>
<li>Experience working with specialty software programs and/or databases used to track and document information.</li>
</ul>
Well-qualified Applicants Will Have
<ul>
<li>Experience handling multiple requests/tasks (i.e. directives, questions, and issues from several program areas, internal departments, and external customers)</li>
<li>Experience writing, editing, and reading documents, to comprehend, interpret, and accurately apply written policies and procedures to relevant tasks.</li>
<li>Experience working with vehicle services, such as preventive maintenance, mechanical concerns, routine services, and potential safety or maintenance issues.</li>
<li>Experience responding to records requests, recordkeeping and/or filing/tracking records.</li>
<li>Experience working with multi-function devices and multiple line telephones.</li>
</ul>
How To Apply
If you haven’t already done so, you will need to create an account and apply online.
You must apply online to be considered for this position.
Application materials will not be accepted if received in an e-mail, as a hard copy or a fax. Applications received after the deadline will not be accepted.
After you are logged in and are viewing the announcement, click “Apply Now.” You will be asked to provide your personal information and required materials. Online applications that do not include all of the requested materials will not be considered.
Your letter of qualifications and resume are very important parts of your application at DCF and are used during our evaluation process to determine your qualifications as they relate to the job.
View instructions on developing your resume and letter of qualifications for your DCF application and what should be included in these materials.
Submitted materials will be evaluated by
one or more subject matter experts
and qualified applicants will be invited to participate in the next step of the selection process.
The State of Wisconsin is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to providing equal employment opportunities to applicants of any race, color, ancestry, religion, sex, national original, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations to qualified applicants and employees with disabilities.
The State of Wisconsin offers a special program for qualified veterans with a 30% or greater service-connected disability. If you are a qualified veteran, please visit the
Veterans Employment
page for application instructions to be considered for the Veterans Non-Competitive Appointment program.
Permanent classified state employees who are eligible for consideration (transfer, voluntary demotion, or former employees as a reinstatement) must complete the application process to apply.
Deadline to Apply
The deadline to apply is
11:59 PM Wednesday, October 21, 2026
. If you need assistance with the online application process, please contact, Angela Cox at 608-422-6422 or via email at
<a href="mailto:angela.cox@wisconsin.gov" rel="nofollow noopener" target="_blank">angela.cox@wisconsin.gov</a>
. Please see the Frequently Asked Questions for general wisc.jobs user information and technical assistance.

Office Operations Associate - Fleet & Records Program Specialist

Office Operations Associate - Fleet & Records Program Specialist

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