Office Operations Sales Assistant

About the role

Gussmann Technologies Sdn Bhd is seeking an Office Operations Sales Assistant to join our dynamic team in Kuala Lumpur. This is a full-time position that sits at the intersection of sales support and operational excellence. You will play a crucial role in ensuring our sales operations run smoothly whilst providing essential administrative support to our sales team. This position is fundamental to maintaining efficient client relationships, processing sales documentation, and supporting the overall business objectives of our organisation.

What you'll be doing

• Managing and maintaining client databases and CRM systems to ensure accurate and up-to-date information
• Processing sales orders, quotations, and invoices with accuracy and attention to detail
• Providing administrative support to the sales team, including scheduling meetings, preparing presentations, and coordinating client communications
• Responding to client enquiries in a timely and professional manner
• Coordinating with other departments to ensure seamless order fulfilment and client service delivery
• Maintaining organised filing systems and documentation for sales records and client information
• Preparing sales reports and analysing data to support business decision-making
• Supporting the onboarding of new clients and managing ongoing client account administration
• Assisting with general office operations and administrative tasks as required

What we're looking for

• Proven experience in an administrative or office support role, ideally within a sales environment
• Strong organisational and time-management skills with the ability to multitask and prioritise effectively
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook)
• Experience with CRM systems or database management software
• Excellent written and verbal communication skills in English; proficiency in additional languages is advantageous
• Attention to detail with a commitment to accuracy in documentation and record-keeping
• Strong interpersonal skills and ability to build positive relationships with clients and colleagues
• Ability to work independently whilst supporting a collaborative team environment
• Customer-service focused mindset with a proactive approach to problem-solving
• A professional demeanour and willingness to learn and develop within the role

What we offer

At Gussmann Technologies Sdn Bhd, we believe in creating a supportive and engaging workplace where our employees can thrive. We offer competitive remuneration, career development opportunities, and a collaborative work environment. Our commitment to employee wellbeing includes flexible working arrangements where appropriate, ongoing training and development programmes, and a professional culture that values contribution and growth. We are dedicated to fostering an inclusive workplace and welcome applications from all backgrounds and experiences.

About us

Gussmann Technologies Sdn Bhd is a forward-thinking technology company based in Kuala Lumpur, committed to delivering innovative solutions and exceptional service to our clients. We pride ourselves on our professional approach, technical expertise, and customer-centric values. Our team is dedicated to driving business success through collaboration, integrity, and continuous improvement. We are passionate about building lasting client relationships and creating a workplace where our talented team members can develop their careers.

Apply now

If you are an organised, proactive professional with a keen interest in supporting sales operations and client success, we would like to hear from you. Please submit your CV and a covering letter detailing your relevant experience and why you would be an excellent fit for this role.