Office Sales Representative

Job Summary

We are seeking a motivated and adaptable sales person to join our sales department at CFSNET LTD. Providing sales support and excellent customer service for a busy and expanding fibreglass materials supply company located between Redruth and Truro.

In this role you will field customer phone calls, process phone and internet orders, assist with customer queries.

The successful applicant will need to be organised, able to multi-task under pressure, keen to learn and always willing to help where needed.

Whilst not essential, the successful candidate would preferably have previous sales experience and customer service skills. Familiarity with computerised sales order/invoice processing systems, MS office systems and knowledge of fibreglass products would be beneficial but not essential as training will be provided.

Sales Advisor Responsibilities:

• Receiving and processing sales order.
• Verifying orders, including customers' personal information and payment details.
• Contacting customers by phone or email to answer queries and obtain missing information.
• Maintaining and updating sales and customer records.
• Directing feedback from customers to relevant departments.

Sales Administrator Requirements:

• Previous experience in sales/ customer service, or a similar role is preferred.
• Exceptional interpersonal and customer service skills.
• Experience with Axis Diplomat software systems is preferred but not essential.
• Proficiency with word processing and spreadsheet software.
• Excellent telephone manner and communication skills
• Must be computer literate and have a high standard of literacy and numeracy

Benefits

· Company Pension

· Free On-site parking

· Sick pay

· Cycle to work scheme

· Employee discount

Permanent full time position.

40 hours per week, Monday to Friday.

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Job Type: Full-time

Job Type: Full-time

Pay: £26,500.00-£28,000.00 per year

Benefits:

• Casual dress
• Employee discount
• Free parking

Work Location: In person