Office Service Associate Floater

We are looking for a dependable Office Services Associate to support daily copy, mail, and document handling operations for a client site in New York, New York. This is a Contract position for someone who enjoys working in a fast-moving, detail-focused environment and can deliver accurate, timely back-office support. The role also provides additional assistance across related office service functions, including front-of-house, facilities, and audio/visual support when needed.

Responsibilities:

• Maintain accurate service records and confirm all work requests are complete before beginning assignments.

• Handle day-to-day document production, mail processing, intake tasks, and scanning activities by following established site procedures.

• Organize incoming assignments by urgency and production requirements to ensure work is completed and delivered on schedule.

• Coordinate with clients and leadership regarding project status, changes in priorities, or timing concerns that could affect delivery.

• Inspect completed work for quality and accuracy, while also helping uphold team standards across shared assignments.

• Resolve routine copier, scanner, and mailroom equipment issues and report more complex problems when escalation is needed.

• Replenish paper, toner, and other operational supplies to keep equipment ready for continuous use.

• Follow workplace policies and use materials responsibly to support efficient and cost-conscious operations.

• Provide support for additional office services such as reception, hospitality, facilities, or audio/visual tasks based on business needs.

• Move and handle boxes, mail, and production materials regularly, including items weighing up to 50 pounds, while working on your feet for much of the shift.

• High school diploma or equivalent required.

• At least one year of experience in office services, copy, mailroom, or document support, ideally within a legal, financial, or large corporate setting.

• Familiarity with scanning, document handling, mail distribution, and general back-office service procedures.

• Strong customer service skills with the ability to build positive working relationships with clients and colleagues.

• Excellent attention to detail, time management, and organizational ability in a deadline-driven environment.

• Sound judgment when handling confidential information and deciding when to resolve issues independently or escalate them.

• Ability to work effectively with diverse teams in a fast-paced setting while maintaining a positive attitude.

• Comfortable with standing for extended periods, working overtime when needed, and operating office production equipment safely.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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