Office Services Team Leader

Williams Lea is a leading global provider of skilled support services to financial, legal, and professional services firms. As such, we pride ourselves on our outstanding reputation for delivering excellence.

We're seeking an enthusiastic and hands-on Workplace Operations Team Leader to lead a small team at one of our client sites. This is a fantastic opportunity for someone who loves bringing people together, creating a positive team culture, and delivering exceptional service every day.  The role is a permanent full-time position.

You'll be the onsite contact, responsible for leading workplace operations, guest experience, facilities services, and day-to-day office activities while fostering a collaborative, supportive, and fun environment where everyone can thrive.

Some of the key responsibilities include but are not limited to:

• Leading a small team
• Manage reception desk and guest experience functions such as meeting room sets; food and drink service, stock take, basic equipment cleaning
• Hard and soft facility management
• Contractor Management
• Maintaining security & access-within ISO27001, including access card management for staff and contractors
• Responsible for ensuring that the workplace is safe, and areas of concern are escalated as per SLA
• Records Management
• General office administration and other ad hoc duties

Personal Attributes:

• Strong customer service and interpersonal communication skills (both written and oral)
• Ability to demonstrate initiative, flexibility, team skills and reliability
• Excellent time management, administrative, and organisational skills

Key Qualifications & Previous Experience:

• Experience in a similar workplace or the hospitality industry is highly regarded
• Must be able to pass a police check
• Working knowledge of Microsoft Excel, Word, PowerPoint

If this sounds like the type of challenge you've been waiting for, please send your resume and cover letter outlining the skills and experience you can bring to the role.

Previous applicants need not apply. Only successful applicants will be contacted.