OFFICE STAFF

1. HR Staff (Entry Level)

Job Description:

• Assist in the day-to-day activities of the Human Resources Department.
• Support recruitment, interview scheduling, onboarding, and employee documentation.
• Maintain and update employee records, files, and HR databases.
• Assist in preparing HR reports, announcements, forms, and other documents.
• Support attendance, leave, payroll, and employee-related administrative concerns.
• Coordinate with branch employees and other departments regarding HR matters.
• Help promote a positive, productive, and professional workplace environment.
• Perform other HR-related tasks and administrative duties as assigned.

2. Marketing Staff 1 (Entry Level)

Job Description:

• Assist in implementing marketing activities, campaigns, and promotional programs.
• Support the creation and preparation of marketing materials and content.
• Assist in managing social media posts, promotions, and other digital marketing activities.
• Coordinate with branches and internal departments for marketing requirements.
• Help monitor and organize marketing materials, schedules, and campaign activities.
• Conduct basic market and competitor research when needed.
• Assist in organizing events, promotions, and other marketing initiatives.
• Perform other marketing and administrative tasks as assigned.

3. Customer Service 3 (Entry Level)

Job Description:

• Assist customers with inquiries, requests, and concerns in a professional and courteous manner.
• Provide accurate information regarding products, services, promotions, and company policies.
• Respond to customer concerns through appropriate communication channels.
• Coordinate with branches and other departments to resolve customer concerns.
• Follow up on customer requests and ensure timely resolution.
• Maintain proper records of customer inquiries, concerns, and transactions.
• Help ensure a positive customer experience and maintain good customer relationships.
• Perform other customer service and administrative tasks as assigned.

4. Operations Staff 1 (Entry Level)

Job Description:

• Assist in the day-to-day operations and administrative activities of the department.
• Support branch operations and coordinate with different departments as needed.
• Assist in monitoring operational requirements, reports, schedules, and documentation.
• Help ensure that company procedures, policies, and operational standards are properly followed.
• Coordinate and follow up on branch requests and operational concerns.
• Assist in preparing reports, records, and other operational documents.
• Support the implementation of operational programs, activities, and improvements.
• Perform other operations-related and administrative tasks as assigned.