Office Staff – Dispatch & Inventory Control

Job Summary

The Office Staff – Dispatch & Inventory Control is responsible for planning and dispatching daily deliveries, making sound decisions on delivery routes to ensure timely and cost-efficient transport of goods, and maintaining highly accurate inventory records. This role requires strong coordination skills, attention to detail, and accountability in inventory management and logistics operations.

Qualifications

• College graduate (preferably in Logistics, Business Administration, or related course)
• At least 5–6 years of experience in dispatching, logistics, or inventory management
• Proven experience in dispatching goods and route planning
• Strong decision-making skills, especially in selecting efficient delivery routes and schedules
• High level of accuracy and attention to detail in inventory recording
• Good organizational and time management skills
• Proficient in Microsoft Office, particularly Excel
• Ability to work under pressure and manage multiple deliveries simultaneously

Key Responsibilities

• Dispatch goods daily and ensure deliveries are executed according to schedule
• Decide and optimize delivery routes based on urgency, distance, traffic conditions, and cost efficiency
• Coordinate closely with warehouse staff, drivers, and third-party logistics providers
• Monitor delivery status and resolve issues such as delays, route changes, or discrepancies
• Accurately record all inbound and outbound inventory movements
• Maintain up-to-date inventory records and ensure data accuracy at all times
• Conduct regular inventory reconciliation between physical stock and system/office records
• Prepare inventory and delivery reports for management review
• Investigate and report inventory variances, shortages, or overages immediately

Key Competencies

• Dispatch and route planning
• Logistics coordination
• Inventory accuracy and control
• Analytical and decision-making skills
• Attention to detail and data integrity