Office Support and Administration Staff

Reporting: Assistant Manager Business Operations MIS and Coordination

Role purpose and primary objective

Keep the office, records, visitors and routine administrative support organised, timely and professional.

Key responsibilities and measures

Responsibility

Prepare office and meeting rooms; guide visitors politely.

Support photocopying, scanning, courier, file movement and simple registers.

Track stationery and consumables and report shortages.

Support authorised local errands and routine office coordination.

Use smartphone and basic computer tools for assigned updates.

KPI or evidence

Office readiness and checklist completion

Document or courier turnaround time

Stationery record accuracy and timely shortage alerts

Punctuality and task completion

Visitor feedback and zero confidentiality breach

Technical and functional skills

Required skill

Basic smartphone use

Basic Word or scanning or email

Simple record keeping

Local-area knowledge

Safe document handling

Mandatory criteria

Punctual, polite, presentable, trustworthy and able to follow written and spoken instructions.