Office Technician

Job Summary

The Utah Eye Centers is looking for an Office Technician at our Bountiful location. We are in the business to enhance our patients' lives and make a difference through providing the best experience visually and professionally as possible.

As an Office Technician, you’ll keep daily office operations organized and responsive. You’ll be working directly with the patients by answering phone calls to help triage concerns, refill prescriptions, prior auth in-office procedures, maintain back office inventory supplies, help with testing as needed within the clinic, and all other duties required as the office technician.

Responsibilities

• Answer phone promptly and professionaly
• Respond to patient inquiries and provide helpful customer service and patient support
• Complete data entry, typing, filing, and routine clerical work; maintain accurate, confidential records
• Maintain accurate records in patients charting when submitting refill requests and making sure that are prescriptions are sent timely
• Communicate efficiently with insurance carriers for prior authorizations to gain timely approval
• Maintain an accurate and up to date inventory of back office supplies
• Manage time effectively
• Work well with your co-workers, physicians, and others offices to maintain positive and clear communication.

Qualifications

• Office experience, including clerical or administrative experience
• Computer literacy and strong computer skills
• Strong organizational skills, time management, patient communication, and phone communication
• Bilingual ability is a plus but not required; must handle confidential information with care and professionalism

Pay: From $18.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person