Officer- Customer Service-Export (Ocean Freight Forwarding)

Job Summary:

To manage and monitor the shipment in order to arrange accuracy and timely manner by coordinated with internal and external customers.

Key Responsibilities:

• Manage all shipments as per Customer's SOP and monitor on data accuracy, service quality and communication exchange.
• To manage cargo damages claims with related parties if any and review work process to avoid any claims in future.
• To ensure that message or direction from manager level will be comply and understanding.
• To clear frequent communication with team, provide data, information and tracking report as customer requirement.
• Prepare and review export documentation (invoices, packing lists, shipping instructions).
• Ensure compliance with international trade laws, export licenses, and hazardous materials handling.

Qualifications:

• Bachelor's degree in Logistics and any fields.
• At least 1-3 years experienced in Logistics or Freight Forwarding.
• Strong knowledge in Ocean Freight Business, Logistics and Supply Chain Management, Export trade Regulation, compliance standards in ocean freight services.
• Service-minded, Positive Thinking, Patient, Self-driven, Flexible, Able to work under pressure, Pro-active, Communication skill, Time management skill and Leadership skill.
• Good communication, Interpersonal, Negotiation, Relationship Building,Time management,Leadership, Organizational, Problem-solving and Presentation skills.
• Customer-centric mindset, Committed, Service-minded, Self-driven, Detail-Oriented, Solution-Oriented, Pro-active.
• Proficient communication in business English with speaking and writing.
• Proficiency in Microsoft Office.

We offer an attractive remuneration package to the successful candidate with exciting and challenging roles in our progressive organization.

Interested applicants, please submit your updated resume with current & expected salary, please apply via APPLY NOW

Yusen Logistics (Head Office)
2525 One, Two FYI Center, 2nd, 6th, 7th Fl., Rama 4 Rd., 
Klongtoey, Klongtoey, Bangkok 10110 
Tel. 02-034-8000  Fax. 02-034-8666

Only shortlisted candidates will be notified.