Offline Sales Manager

About the role

Lead and manage the operational activities of the Offline Store & Consignment team. Establish and maintain strong relationships with all consignment partners while ensuring achievement of sales targets across all offline channels. Monitor stock levels, visual displays, and sales performance at each outlet and partner location. Analyze sales data, stock levels, KPIs, and product performance to inform decision-making. Coordinate with internal teams regarding restocking and goods distribution needs. Conduct coaching, monitoring, and performance evaluation of the Offline Sales team. Prepare sales reports and provide recommendations for sales improvement strategies. Support the execution of events, bazaars, pop-up stores, and brand activation activities. Optimize outlet performance through evaluation of sales, customer experience, visual merchandising, traffic, conversion, and sales activation.

Key responsibilities

• Lead and manage operational activities of the Offline Store & Consignment team
• Establish and maintain relationships with all consignment partners
• Ensure achievement of sales targets across all offline channels
• Monitor stock, visual display, and sales performance at each outlet and partner location
• Analyze sales data, stock levels, KPIs, and product performance for decision-making
• Coordinate with internal teams regarding restocking and goods distribution
• Conduct coaching, monitoring, and performance evaluation of the Offline Sales team
• Prepare sales reports and provide recommendations for sales improvement strategies
• Support execution of events, bazaars, pop-up stores, and brand activation activities
• Optimize outlet performance through evaluation of sales, customer experience, visual merchandising, traffic, conversion, and sales activation

About you

• Minimum Bachelor's degree
• Minimum 2–3 years of experience as a Sales Manager, particularly in Retail/Fashion
• Experience leading Offline Store and/or Consignment teams is a plus
• Proficient in data processing and analysis using Microsoft Excel or Google Sheets
• Understanding of KPI, sales growth, traffic, conversion, and outlet productivity
• Understanding of retail operations, sales, visual merchandising, and consignment partner management
• Strong leadership, coaching, communication, and problem-solving skills
• Detail-oriented, responsible, and accustomed to working with targets
• Complete understanding of offline store operational guidelines
• Ability to identify and analyze new store opening opportunities
• Ability to create store sales activation strategies