Offline Store Partnership Manager

About ESTO Founded in 2017, we are a fast-growing fintech company on a mission to make shopping and financial decisions effortless. By combining smart technology with customer-first thinking, we enable people to pay flexibly and businesses to grow faster.

As a team, we value ambition, ownership, and constant improvement. We move fast, think big, and build solutions that make a real impact on everyday lives.

About the role: ESTO is hiring an Offline Store Partnership Manager for Lithuania - a field-based role managing our offline retail network, relationship-driven, hands-on training, and data-informed growth. Great fit for someone who's equal parts people-person and analyst, comfortable on the road and behind a dashboard.

What You’ll Do :

• Own your merchants

• You'll be in charge of every physical store in Lithuania where ESTO is offered.- Visit stores to check how they're doing and train staff on the spot.- Manage cashier bonus payouts and run cashier competitions.- Own the offline sales dashboard

• You'll call and visit store owners to find out why some aren't using ESTO much (or less than before) - then fix it.

• Your goal: grow sales every single month.

• Train and support stores

• Onboard new merchants and give them everything they need to get started.

• For smaller stores, you'll send updated materials and train cashiers over video call.

• Make sure every cashier knows how to use ESTO and has the right promo materials - lots of big stores already have the equipment but aren't using it enough, and that's the gap you'll close.

• Run the bonus program

• Track and report results

• Dig into the data: compare store traffic to actual ESTO usage, figure out why applications get rejected, and suggest other ESTO products that could help.

• Weekly: report your visit plans, what worked (and what didn't).

• Monthly: summarize which stores improved, which didn't (and why), and what changes could boost approval rates.

What We Expect :

• Fluent Lithuanian with strong communication skills - you'll be teaching cashiers how ESTO works.
• Good people skills - you'll work closely with merchants and store staff.
• Solid organizational skills to plan visits and manage your own schedule.
• Sharp analytical thinking to spot problems and suggest fixes.
• Willingness to travel around Lithuania.
• Driving license required (company car provided).

Why You'll Love Working Here

• 20 days annual leave + public holidays + your birthday off, always
• Hybrid work with flexible hours
• Paid sick leave + 3 wellbeing days
• Modern, pet-friendly office in the heart of Vilnius
• Fully stocked kitchen: snacks, fruit & drinks
• Collaborative, multicultural team
• Regular events & offsites
• Room to bring ideas and make real impact

🌍 Equal Opportunity Employer We value diversity and inclusion, and we're committed to a workplace where everyone feels welcome, has equal opportunities, and is treated fairly.