OFT Warehouse Front Door Checker and Supervisor

For a century, Canadian Fruit & Produce has been dedicated to delivering the finest fruits and vegetables to our community. Join us in celebrating our legacy of quality, sustainability, and family values.

Job Summary
The Front Door Checker is responsible for managing the flow of produce and customer interactions in the stall at the Ontario Food Terminal (OFT). This role ensures accurate order verification, efficient processing, and timely shipment of bills while maintaining high standards of customer service, inventory control, and floor organization. The Front Door Checker acts as a key liaison between the OFT floor team, customers, and management to ensure smooth operations and a positive customer experience.

Shift Time: 4 am-12 pm (Mon-Fri and Sunday)

Rate: Hourly (Based on Experience)

Key Responsibilities:

· Verify incoming and outgoing produce orders to ensure accuracy against bills and shipment schedules.

· Oversee the timing and processing of bills to ensure on-time delivery and customer satisfaction.

· Monitor customer interactions at the front door, ensuring a professional and helpful experience.

· Assist in training and guiding team members on operational procedures and customer service expectations.

· Supervise and coordinate the setup of the OFT floor, including product layout and display organization.

· Track inventory levels, report discrepancies, and ensure accurate stock control.

· Handle credits, returns, and product adjustments efficiently, maintaining proper documentation.

· Collaborate with the order processing and loading teams to maintain seamless operations.

· Ensure products are packed, labeled, and staged correctly for transport or customer pickup.

· Proactively resolve customer issues, complaints, or inquiries to maintain high satisfaction standards.

· Enforce safety protocols for staff and customers on the floor.

Requirements: MUST HAVE

• Minimum 2 years of produce industry experience
• Valid Pallet Jack,Pump Truck and walkie licences with Minimum 3 years if experience
• Strong Cystomer Service and communication skills
• Proven leadership qualities and ability to coordinate team activities effectively

Additional Traits and Expectations:

• Customer Focus: Demonstrate a commitment to exceptional service, addressing concerns and building rapport with customers.
• Inventory Control: Maintain accurate tracking of stock, identify shortages or overages, and coordinate with management for resolution.
• Adaptability: Handle last-minute changes in orders, layout, or schedules with efficiency and professionalism.
• Quality Control: Inspect products for damage, spoilage, or defects before processing or display.
• Strong attention to detail and organizational skills

Workplace Environment:
The Front Door Checker contributes to a positive work culture by:

1. Maintaining Professionalism: Interacting respectfully with colleagues, customers, and administrative staff.

2. Being Dependable: Completing responsibilities accurately, supporting team objectives, and ensuring smooth operations.

Job Types: Full-time, Permanent

Pay: From $26.00 per hour

Benefits:

• Casual dress
• Dental care
• Life insurance
• On-site parking
• Paid time off

Application question(s):

• How many years of experience do you have in the produce industry?

Experience:

• team supervising: 2 years (preferred)

Work Location: In person