Ohio/Arizon USRN - Active Pooling

We are looking for enthusiastic and customer-focused Customer Service Representatives (CSR) to join our growing team. In this role, you will handle customer inquiries, resolve concerns, and provide exceptional support. If you have excellent communication skills and enjoy helping people, we'd love to hear from you.

Key Responsibilities

• Resolve customer concerns and complaints efficiently while maintaining a positive customer experience.

• Provide accurate information about products, services, policies, and procedures.

• Document customer interactions accurately in the system.

• Meet or exceed individual and team performance metrics, including quality, productivity, and customer satisfaction.

• Follow company policies, compliance requirements, and data privacy standards.

• Collaborate with team members and supervisors to improve customer service processes.

What We Offer

• Competitive salary package
• Performance incentives and monthly bonuses
• Paid training
• HMO and other health benefits
• Paid leaves
• Career growth and promotion opportunities
• Supportive and inclusive work environment.

Requirements:

• Must be a USRN with Ohio or Arizona state license