OKYC Operations Analyst

Who you are

• Minimum of 2 years strong technical knowledge of Anti-Bribery, AML and Sanctions, with the ability to apply this in a client-focused environment
• Excellent written and verbal communication skills, with the confidence to explain technical information clearly
• Strong stakeholder management skills, with experience building and maintaining effective relationships with internal and external clients
• A collaborative team player who can work well with others and contribute positively to business goals
• Good technical knowledge of other financial crime areas, in addition to Anti-Bribery, AML and Sanctions
• We recognise that skills are developed in many ways, so if you have relevant, transferable experience, we encourage you to apply

What the job involves

• An opportunity has arisen in our AML (Anti-Money Laundering) Due Diligence team, providing technical expertise to help assess potential and actual risk across Business & Commercial Banking portfolios. Your work will support Group-wide policy requirements and minimum standards, helping us manage risk effectively and protect our customers and the business
• You’ll carry out ongoing due diligence for Business & Commercial Banking, clearly explaining requirements and providing support to both internal and external stakeholders
• You’ll also build strong working relationships across Business & Commercial Banking, acting as a key liaison point and collaborating closely with AML partners to ensure queries and requirements are managed effectively
• Use your procedural, product and specialist knowledge to provide technical support and expertise to clients
• Take ownership of queries and issues, working through to a resolution
• Apply logical thinking and problem-solving skills, when working under pressure
• Manage expectations and build positive relationships with both internal and external clients
• Prioritise your workload effectively
• Work to strict deadlines and agreed service standards

The application process

• End Date: August 26, 2026

Benefits

• Flex cash: This is 4% of your basic salary and can be used to spend on the benefits of your choice, or you can choose to take it as a cash top up in your monthly salary.
• A generous holiday allowance: You’ll be eligible for a minimum of 22 days holiday (excluding bank holidays), rising to 30 days based on length of service and grade.
• A flexible way of working: Whether you want flexibility over your location or when you log on, together we can create an approach that works for you and for the business.
• Family leave: Up to 63 weeks of maternity or adoption leave. Statutory maternity or adoption pay is available for 39 weeks, and 20 weeks will be enhanced to the equivalent of full pay. Partners can have six weeks of fully paid paternity leave.
• Health insurance: Our company funded Private Medical Benefit provides all colleagues with access to good quality medical care, including accommodation, nursing care and specialist advice.
• Colleague Offers: Get discounts on everything from electrical items to cinema tickets and weekly food shopping. You can share this benefit with up to ten family members or friends.
• Financial products: Take advantage of our great financial products, some at a discounted rate, including current accounts, home and car insurance and loans.
• Share plans: Participate in Sharematch and receive matching shares of up to £45 a month from the company, and you can choose to participate in Sharesave, our combined savings and share option plan.
• Pension: We offer a generous pension plan, with all joiners being automatically enrolled in our 'Your Tomorrow' scheme. You can decide how much you save and get a say in where your contributions are invested.